Receivables Podcast | Discussions About Debt Collection

ACA Fall Forum 2025 is shifting from theory to practice.
In this episode of the Receivables Podcast, host Adam Parks is joined by Tim Collins, the SVP, Chief Risk & Compliance Officer at Pay Ready, to explore why this year’s event is unlike any other.
ACA Fall Forum will feature a hands-on automation workshop and DIY coding in receivables—giving creditors and agencies the opportunity to bring their laptops, build live automations, and walk away with compliance strategies and tools they can immediately apply. For professionals weighing the benefits of AI adoption in collections, this conversation highlights why attending Fall Forum 2025 is essential.


Podcast Website:
https://receivablespodcast.com/videos/aca-fall-forum-2025-automation-collins
Guest Website: https://www.payready.com/
Guest Website: https://www.acainternational.org/events/fall-forum-2025/
Guest LinkedIn: https://www.linkedin.com/in/collins12/

ACA Fall Forum 2025,
Hands on Automation Workshop,
AI Adoption in Collections,
Compliance and Automation Strategy,
DIY Coding in Receivables,
Automation in Debt Collection,
Tim Collins Pay Ready,
Tim Collins ACA International,
Receivables Podcast,
Debt Collection Compliance,
Financial Services Automation


#ACAFallForum2025
#TimCollins
#AIAdoptionInCollections

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Should medical debt credit reporting be removed or does it remain essential for lenders?
In this episode, host Adam Parks sits down with Dan Smith, President & CEO of the Consumer Data Industry Association (CDIA), to unpack the history of the Fair Credit Reporting Act compliance rules, the controversial CFPB medical debt rule, and why credit reporting preemption matters. We also dive into the predictive value of medical debt, voluntary industry reforms that already removed 70% of debt from reports, and what these changes mean for underwriting and compliance moving forward.
Listen now to get practical insights you can use to protect your business and prepare for the future of credit reporting.


Podcast Website:
https://receivablespodcast.com/videos/medical-debt-credit-reporting-smith
Guest Website:
https://www.cdiaonline.org/
Guest LinkedIn:
https://www.linkedin.com/in/dan-smith-31abaa10/


Medical Debt Credit Reporting,
Fair Credit Reporting Act Compliance,
Predictive Value of Medical Debt,
CFPB Medical Debt Rule,
Credit Reporting Preemption,
Medical Debt Removal from Credit Reports,
Debt Buyers Compliance,
Credit Agency Risk Management
#MedicalDebtCreditReporting
#DanSmith
#CFPBMedicalDebtRule

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Why is the importance of accurate credit reporting more critical than ever? In this episode of Receivables Podcast, I sit down with Dan Smith, CEO of the Consumer Data Industry Association (CDIA), to dig into how removing data from credit reports can distort scores and the unintended consequences of credit reporting regulation. We talk about why complete, trustworthy data drives lending confidence and what financial services professionals should be watching in today’s shifting credit landscape. Don’t miss this straight-shooting conversation designed to help you understand where credit reporting is headed next.
Listen now, subscribe for more practical insights, and visit ReceivablesPodcast.com for additional resources.

Podcast Website:
https://receivablespodcast.com/videos/accurate-credit-reporting-dan-smith
Guest Website:
https://www.cdiaonline.org/
Guest LinkedIn:
https://www.linkedin.com/in/dan-smith-31abaa10/


accurate credit reporting,
effects of removing data from credit reports,
unintended consequences of credit regulation,
consumer data industry association,
dan smith cdia,
lending confidence,
credit reporting system,
financial services professionals,
credit regulation risks,
debt collection insights

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Can AI really transform the future of debt collection? 
In this episode, host Adam Parks sits down with Rob Grafrath of Grafrath Consulting to explore how AI, digital payments in collections, and compliance automation strategies are reshaping the industry. From consumer communication trends to debt collection technology adoption, Rob brings a futurist’s lens to practical challenges debt buyers and agencies face today.
Tune in for a forward-looking conversation that blends sci-fi imagination with real-world receivables management strategies.

Podcast Website:
https://receivablespodcast.com/videos/future-receivables-management-grafrath
Guest Website:
https://grafrath.net/
Guest LinkedIn:
https://www.linkedin.com/in/grafrath/

 Future of Receivables Management,
 AI in Debt Collection,
 Digital Payments in Collections,
 Consumer Communication Trends Collections,
 Compliance Automation Strategies,
 Debt Collection Technology Adoption,
 RobGrafrath,
 Grafrath Consulting,
 Receivables Podcast

#FutureofReceivablesManagement
#RobGrafrath
#AIinDebtCollection

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Is your debt sales strategy ready for today’s rising charge-offs?
In this episode, host Adam Parks sits down with Mellisa Massey of National Credit Adjusters to unpack Debt Selling 101. The discussion varies from preparing portfolios and ensuring compliance to leveraging forward flow agreements for predictable liquidity. They also dive into selecting debt buyer partners and why alignment matters in every creditor recovery process.
Tune in to learn how to avoid risky outlier bids, protect your brand, and turn charge-off portfolios into opportunities for growth.
👉 Subscribe today for straight talk and practical strategies you can apply right now.

Podcast Website:
https://receivablespodcast.com/videos/debt-sales-strategy-massey
Guest Website:
https://ncaks.com/
Guest LinkedIn:
https://www.linkedin.com/in/mellisa-massey-nca/


debt sales strategy,
debt selling 101,
forward flow agreements,
creditor recovery process,
selecting debt buyer partners,
charge off portfolio management,
creditor liquidity strategy,
debt buyer compliance,
portfolio sale preparation,
receivables management

#Debt-Sales-Strategy
#Mellisa-Massey
#Creditor-Recovery-Process

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Is the future of AI in the collections industry moving faster than most agencies are ready for? In this episode, Adam Parks sits down with Vrinda Gupta, CEO of Sequin, to break down the real opportunities and compliance risks behind AI voice agents. Together, they cover best practices for AI vendor evaluation, how to minimize AI hallucinations in compliance, and what every debt buyer and agency needs to know about U.S. financial services regulations and AI.
If you want practical insights on adopting technology without falling behind, this one’s for you.

Podcast Website:
https://receivablespodcast.com/videos/future-ai-collections-gupta
Guest Website:
https://www.sequincard.com/
Guest LinkedIn:
https://www.linkedin.com/in/vrindag/


Future of AI in Collections Industry,
Best Practices for AI Vendor Evaluation,
US Financial Services Regulations and AI,
Minimizing AI Hallucinations in Compliance,
Regulatory Interpretation in AI Compliance,
Consumer Comfort with AI Voice Bots,
Vrinda Gupta,
Sequin,
Receivables Podcast,
debt collection technology adoption

#FutureofAIinCollectionsIndustry
#VrindaGupta
#AIVendorEvaluation

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What does it take to stand in court as an expert witness on debt collection topics? 
In this episode, Adam Park sits down with Mark Cavin of Collection Intelligence, who has nearly five decades of experience shaping compliance and litigation outcomes in receivables. Together, they break down how expert witnesses simplify complex compliance issues for judges and juries, why litigation strategy in receivables demands defensible compliance management systems, and how consumer transparency and communication reasonableness can strengthen courtroom defenses.
If your agency or debt buying firm wants to understand the role of expert testimony in collections litigation, this episode is a must-listen.

Podcast Website:
https://receivablespodcast.com/videos/state-debt-collection-regulation-cavin
Guest Website:
https://collectionintelligence.org/
Guest LinkedIn:
https://www.linkedin.com/in/markcavin/

 Expert Witness Debt Collection,
 Expert Testimony in Collections,
 Litigation Strategy in Receivables,
 Compliance Management Systems,
 Courtroom Defense Strategies Collections,
 Mark Cavin Expert Witness,
 Collection Intelligence,
 Debt Buyer Litigation Defense,
 Consumer Transparency Collections,
 Communication Reasonableness in Court

#StateDebtCollectionRegulation
#MarkCavin
#ExpertWitness

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Why do so many firms struggle with law firm leadership transition strategies? 

In this episode, I sit down with Brad Council of Slovin & Council, Co. to talk about what it really takes to move from attorney to leader, while mentoring the next generation of attorneys along the way. We cover the challenge of balancing law practice and business strategy, the importance of building people instead of just cases, and how AI workflow automation in receivables is reshaping the way law firms operate.
If you’re running a law firm today or preparing for succession tomorrow, this is a conversation you don’t want to miss.
Subscribe now and keep the dialogue going at ReceivablesPodcast.com.


Podcast Website:
https://receivablespodcast.com/videos/law-firm-leadership-transition-council
Guest Website:
https://sclpa.com/
Guest LinkedIn:
https://www.linkedin.com/in/brad-council-5b363a15/


Law Firm Leadership Transition Strategies,
Mentoring Next Generation Attorneys,
Balancing Law Practice and Business Strategy,
AI Workflow Automation in Receivables,
Technology Adoption in Collections Law Firms,
Succession Planning for Attorneys,
Debt Collection Industry Leadership,
Receivables Podcast

#LawFirmLeadershipTransition
#BradCouncil
#MentoringAttorneys

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Looking for a proven diversification strategy for your collection agency?
In this episode, Adam Parks sits down with Larry Costa of Capital Management Services to unpack how agencies can move beyond third-party collections into first-party services, seasonal call center work, and digital-driven growth.
The conversation covers practical ways to create stable recurring revenue in receivables, optimize your inbound outbound campaign call center, and keep compliance at the forefront. Whether you’re navigating market changes or planning your next growth phase, this discussion delivers information you can use today.
Listen in and take notes — your future revenue mix might just start here.

Podcast Website:
https://receivablespodcast.com/videos/diversification-strategy-for-collection-agencies
Guest Website:
https://cms-collect.com/
Guest LinkedIn:
https://www.linkedin.com/in/larry-costa-8384291/

 Diversification Strategy for Collection Agencies,
 Digital Transformation in Debt Collection,
 Building Stable Recurring Revenue in Receivables,
 Collection Agency Growth Strategies,
 Debt Collection Industry Trends,
 Receivables Management Best Practices

#DiversificationStrategyforCollectionAgencies
#LarryCosta
#DebtCollectionstrategy

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Vendor partnerships, law firm efficiency, and secured asset recovery—are you ready for the NCBA Connect Conference 2025?
In this episode, I sit down with Tom Canary, incoming president of the National Creditors Bar Association (NCBA), to unpack strategies for secured asset recovery, networking with national credit grantors, and operational best practices every multi-state collections law firm should know. We cover how to simplify secured property recovery, leverage vendor relationships, and get the most out of your time in San Antonio.
Whether you’re a creditors’ rights attorney, managing partner, or client, this conference  delivers high quality content.


Podcast Website:
https://receivablespodcast.com/videos/ncba-conference-agenda-2025-canary
Guest Website:
https://www.creditorsbar.org/
Guest LinkedIn:
https://www.linkedin.com/in/tom-canary-9967b1b/


NCBA Conference Agenda 2025,
Strategies for Secured Asset Recovery,
Creditors Rights Networking Strategies,
Law Firm Efficiency Best Practices,
Vendor Partnerships for Law Firms,
Multi State Collections,
San Antonio Legal Industry Events,
Emerging AI Tools for Legal Collections,
Simplifying Secured Property Recovery

#NCBA2025                                                                                                                        #CreditoRsrights                                                                                                          #LawFirmEfficiency
#TomCanary

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