Peter Matthews talks with former Fire Chief Jerry Streich about his work to help fire departments grow through the use of organizational development, plus a discussion on the recruitment and retention (R&R) programs he’s been involved with, including his upcoming Firehouse Station Design Conference program, “How Station Design Can Enhance Recruitment and Retention.”

Streich served as a fire chief in Minnesota’s Twin Cities region, and they discuss key myths and barriers in today’s fire service R&R, noting the time spent on the efforts is less than needed, while discussing leadership’s role in moving the dial forward. He relates a volunteer fire chief to holding a debit card on their members’ time to only withdraw the time, or hours, as needed.

The two discuss staffing models, funding/grants to help departments – both career and volunteer – grow their membership base.

Highlighting part of his upcoming Station Design Conference class, Streich explains how elements in fire station design elements can help attract new members and retain existing firefighters.

Wrapping up the show, Streich talks about his newly released “Shift Happens Journal” - a series of books designed to help firefighters, officers and chiefs, along with EMS, healthcare and law enforcement take notes from their shifts, assess their mental health and note key points for discussion and follow up.

Resources: 

• Can Station Design Enhance Recruitment and Retention?