RecurNow

Time is precious. It seems like no matter how much we work to optimize our time, there's never enough of it.  If we, as SaaS operators, feel like there’s never enough time—why do we expect our customers to needlessly give up theirs? 

In all honesty, customers don't really want to carve out 30 minutes to talk to your sales rep about pricing. Save them the time and put it online. 

In the Recur Now hot seat today: mandated vacation time. As ProfitWell's Patrick Campbell says, "I think that when you're an adult in a company that says they're going to treat you like an adult, you should take the time when you want to take the time." Amid some companies mandating certain days off, we're making our case supporting unlimited paid time off (PTO). 

Remember the feeling of going on a first date? You’d buy a new outfit or get your hair done. Then, you spend a good chunk of change on the actual date...only to be ghosted the next day. 

You might feel a bit miffed knowing you spent all that money for nothing. It’s not for nothing, though. It’s a learning experience—and one that could be applied to SaaS. 

Sometimes you pull out all the stops to woo a customer, only to have them not convert. So frustrating. That’s why today we're sharing tips and tricks on how to reduce your customer acquisition costs while maintaining customer lifetime value. 

Imagine no more awkward cold calls and instead letting customers sell your product for you. No need to dream it. All you need is to put a product-led growth strategy into play. Today on Recur Now, we're all about product-led growth and how you can make it work for your business. 

Relationships are complicated, even in SaaS. The key to a successful subscription relationship is commitment. So, how do you build commitment in SaaS? Annual contracts. 

We're petitioning to ban free trials forever. Okay, not really, but we do prove (back by data) why Freemium is your friend. 

For SaaS companies, churn is like the holes in a leaky bucket. You're wasting revenue by fixing it. Maybe you’ve heard this metaphor before, but today I'll reveal the holes (aka churn) you might not even know are there—and how to fill them. 

Building a company is hard. Really hard. No matter the circumstance, we hate to see companies fail. Today—we're sharing how the newest ecommerce platform, Elliot, was unable to recover from DDoS attacks, leading them to shut down. As we share this story, know we fully support and commend the Elliot team for all their efforts. 

Amid recent tension toward Apple and its in-app purchase system, we discuss whether Apple’s commission fee is worth SaaS companies launching an iOS app. 

We’ve also got the latest numbers from our B2B SaaS index, SaaS headlines you need to learn from, and a spotlight on Pusher—this week’s ProfitWell featured user. 

Today, the plight of remote product pros. 

Plus, HBO’s newest move (and its subsequent confusion). And a lesson in revenue enhancement from the Instagram team.