In this week's episode, AgingIN CEO Susan Ryan sits down with Kristen Parsons, who shares her inspiring journey from pediatrics to eldercare and why she is passionate about helping older adults maintain their independence. Now leading operations at Tiffany Village and Kenny's Pond in Newfoundland and Labrador, Canada, Kristen highlights how their approach to care and the use of technology are transforming outcomes for residents and staff alike.

Susan and Kristen discuss the impact of AMBA, a data-driven platform that provides insights on sleep, activity, and medication management, and how its implementation led to higher occupancy, reduced falls, improved compliance, and greater staff satisfaction.

Finally, Kristen underscores the importance of visionary leadership, staff collaboration, and continuous improvement to create better aging experiences.

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