ReliabilityRadio

In this episode of Reliability Radio, hosts Jonathan Guiney and Brendan Russ talk with Clayton Bahn of AssetWatch at IMC 2025. The discussion centers on the "barriers of entry" that keep maintenance teams from adopting remote condition monitoring. Bahn clarifies that modern technology has eliminated the need for miles of cabling or internal vibration experts. Instead, AssetWatch offers a turnkey service that bundles AI-powered software with certified condition monitoring engineers to act as an extension of a plant's team. Bahn details their rapid-scaling model, highlighting how facilities can achieve operational status in as little as one day and start receiving prescriptive maintenance recommendations within a week.

Live from IMC 2025, Patrick Heiser, Senior VP at JLL, joins Reliability Radio to discuss the practical implementation of Reliability Centered Maintenance Reengineered (RCM-R). Patrick explains how JLL utilizes the RCM-R roadmap—Assessment, Education, and Implementation—to streamline maintenance strategies without "boiling the ocean". The conversation covers the importance of starting with pilot programs, partnering with experts like Jesus Sifonte, and focusing on the human element to drive sustainable reliability across global accounts.

In this episode of Reliability Radio, hosts Jonathan and Brendan are joined by Aaron Hermes, VP of Product Development at Interloc, to discuss the critical role of mobile solutions in maintenance. The conversation focuses on "mobile relevance"—the practice of filtering data so technicians only see what they specifically need for their tasks—and the importance of usability in challenging environments, such as direct sunlight. Hermes also shares advice on overcoming resistance to technology adoption and why organizations must define their operational objectives before choosing a mobile product.

In this episode from TRC25, we sit down with John Dang, Director of Facility Services at Tessara (formerly Skookum), to discuss how they manage facility maintenance across large military installations with a unique workforce. As an AbilityOne contractor, Tessara's mission is to provide employment for people with significant disabilities. John shares how they overcome challenges in accurate asset inventory, the importance of a functional game plan, and how they leverage technology like mobile tablets to empower technicians of all abilities. We also explore their journey from reactive to proactive maintenance using data analytics and condition-based monitoring.

In this episode recorded live at TRC25, Jonathan and Brendan sit down with Jim Carrel to discuss the current state of the reliability industry. Jim critiques the prevalence of "reliability word salad," where professionals use terms they don't fully understand, giving the discipline a bad name. The trio explores the dangers of organizations hiring guides without understanding the journey themselves and why rushing toward "the future" often leads to failure. They also clarify the true definition of Reliability Centered Maintenance (RCM) as an analysis process rather than a maintenance type. Finally, Jim shares why coachability is the most critical trait for success and reminds us that failure is always avoidable if we make the right decisions.

In a unique twist at The Reliability Conference 2025, hosts Jonathan Guiney and Brendan Russ hand over the microphone to Jack Ryan, a young engineer from JLL. Jack interviews the veteran hosts, exploring how reliability methodologies have evolved through technology while core objectives remain the same. The trio discusses the "Sisyphus" nature of the reliability journey, emphasizing that there is no peak value, only continuous improvement. They dive into essential traits for engineers—specifically persistence and attention to detail—and share practical advice for overcoming technician skepticism and leveraging AI as a tool rather than a savior.