Resilient

Mandeep Grewal, the head of customer experience at United, discusses the importance of finding your passion, expanding your network, and having a common purpose across an organization.

Mark Riley, the deputy director of disaster recovery for the state of Louisiana, discusses the keys to effective leadership, the importance of trust, and the resiliency of the American people.

Barry Salzberg, the former CEO of Deloitte Global, continues his conversation with Deloitte Advisory's Mike Kearney to discuss the importance of mentorship, the traits of successful leaders, and the need for diversity in organizations.

In the fall of 2008, would you have made a $300 million purchase? While many organizations were looking for ways to cut costs, Deloitte used the financial downturn as an opportunity to make significant investments for the future.

In the latest episode of Resilient, Barry Salzberg, the former CEO of Deloitte, discusses three keys to leading through a downturn: Be bold. Be smart. Act with heart.

Jackie Hourigan Rice, chief risk and compliance officer at Target, sat down with Deloitte's Mike Kearney to discuss the key features of successful risk programs, how companies can prepare for potential crises, and what makes a resilient leader.

Keith Wandell, the former CEO of Harley-Davidson, spoke with Deloitte Advisory's Mike Kearney about why protecting this iconic brand was critical as he made the transition from being an outsider to an extremely respected CEO while he led the motorcycle manufacturer through a crucial turnaround.

Daryl Brewster, the CEO of CECP, spoke with Deloitte Advisory's Mike Kearney about how corporations can be a force for good, his advice to graduates entering the workforce, and the attributes of a resilient leader.

Daryl Brewster, former Krispy Kreme CEO, on saving an iconic brand, spoke with Deloitte Advisory's Mike Kearney about how he and his team reversed the company's financial decline, cleaned up accounting difficulties, and expanded internationally to restore the iconic brand to its former glory.

Eric Pillmore, former corporate governance SVP at Tyco International Ltd., spoke with Deloitte Advisory's Mike Kearney about joining Tyco International in 2002 in the wake of fraud and larceny allegations. Faced with addressing short-term issues related to fraud and larceny charges, Pillmore framed the crisis as an opportunity to dig in, establish controls, and make the organization a gold standard in ethics and governance.

Bill Roper spoke with Deloitte Advisory's Mike Kearney about stepping into the role of CEO at VeriSign in 2007 in the midst of stock option backdating allegations. Faced with addressing short-term issues related to the investigation, VeriSign framed the crisis with an eye on the long game as well: helping the company restructure and better position itself for the future.