Resource Centre

Jean-Francois Manzoni, Professor of Management Practice from INSEAD talks about the increasing need for high level education and leadership training to help senior managers tackle challenges at work amid the current climate.

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Anand Ponnudurai, Advocate & Solicitor, Bodipolar Ponnudurai De Silva comes to give us an update on Employment Law, such as Industrial Court Disputes and Unjust Dismissals in Employment.

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Jennifer Lopez, Country Head of ACCA (Association of Chartered Certified Accountants) speaks about building a better business through finance diversity. Diversity is not just about gender. Business is changing, and the finance function needs to evolve as well to drive effectiveness.

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June Beh (Senior Partner Resources Manager) and Cheyanne Koh (Operations Services Manager) of Starbucks Malaysia  shared the secrets & stories behind their Customer Service.

Books have been written about the company about their legendary customer service.  Students are willing to work for Starbucks even though other places are reputed to pay more.  What actually goes on behind the training?

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Shaun Rein author of The End of Cheap China, explains how this will impact the rest of the world, and gives expedient tips as to how businesses can turn profit in the changing global marketplace and clear advice on how companies can succeed in the new world order.

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Thavakumar Kandiahpillai from Malaysian Corporate Counsel Association (MCCA) talks about Good In-House Counsel for Companies.

The Malaysian Corporate Counsel Association is a body registered under the Societies Act, 1966. Established in August 2006, membership in the MCCA is open to any person who holds a degree in law from a tertiary institution who is not in professional legal practice. The MCCA's vision is to be the premier organisation for the promotion and facilitation of networking, knowledge-sharing and continuing legal education for the corporate counsel community in Malaysia and the enhancement of the community's profile among the legal fraternity and the general public.

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Shari Loessberg, a Senior Lecturer at MIT Sloan Management shares her insights on entrepreneurship in today’s emerging market. Global Entrepreneurship Lab is the flagship emerging market consulting internship course at the MIT Sloan School of Management.

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Mr. Neethiahnanthan Ari Ragavan, Dean of Taylor’s University’s School of Hospitality, Tourism and Culinary speaks about the latest MICE research findings, specifically “Micro Impacts and Benefits of Business Tourism Malaysia: A Case Study of Kuala Lumpur Convention Centre”.

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Matthias Gelber from Rock Your Biz talks about how they help motivate other business owners and entrepreneurs to succeed.

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Patrick Hartless, Executive Director of Supply Chain for Malaysia and Singapore, speaks about what goes behind the scenes in Nestle, how they ensure there is a "Milo" in every shelf and his experiences in supply chain in other continents.

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