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I used to wake up at 6:00 a.m. scared to look at my own phone. Because I knew as soon as I looked, I’d see somebody had quit or didn’t show up. And I was the only one who could fix it.
If your restaurant falls apart the minute you leave, this episode shows you the way out.
In this episode I was a guest on The Pre Shift podcast, hosted by DJ Constantino, and presented by 7Shifts. I share my story as a multi-unit restaurant owner. I had the sales, the managers and 50-plus employees.
Yet I still worked 100-hour weeks and had no life.
Then I saw the real problem - I was the system. I walk through how I fixed that, and how restaurant owners can build restaurant systems that grow profit and give them their time back.
We also get into the fifth location mistake that pulled 30% of the customers away from my best store. I share the "streaky mirror" example that explains why your team gets simple tasks wrong. And you'll hear why I track food cost and labor cost every week instead of waiting on a monthly P&L.
If you want a restaurant business that works for you instead of you working for it, hit play now.
Key moments:
00:00:00 Intro
00:00:45 My Restaurant Story
00:04:26 Afraid Of My Phone
00:07:45 When Scaling Turns Risky
00:13:31 The Streaky Mirror Lesson
00:20:06 The Walk-In Problem List
00:23:56 Finding Five Free Hours
00:27:08 Track Your Numbers Weekly
00:32:11 Why I Raised Wages
00:35:16 The Overstaffing Trap
00:38:55 Two Fixes This Week
-
✅Check out 7Shifts and the Pre-Shift Podcast✅
https://www.7shifts.com/
https://podcasts.apple.com/us/podcast/the-pre-shift/id1534369183
-
✅Tools For Restaurant Owners✅
Claim your FREE Restaurant Weekly Financial Tracker to uncover thousands in hidden profits and optimize your costs (in less time than it takes to finish your morning coffee):
https://ghl.ownershifttraining.com/weekly-tracker-lp?el=podcast
-
✅About Us✅
The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.
Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call
✅Connect With Us✅
https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/?el=podcast
Lines out the door do not mean money in the bank, and I learned that the hard way.
You can have great food, great reviews and a great team - and still close the month with zero cash flow. In this episode I show you why, and I share the formula that changes it.
I’m sharing the biggest secrets I’ve learned after reviewing hundreds of restaurant P&L statements every single month - along with the 3 key numbers I check first that reveal whether your restaurant has a sales problem or a cost problem.
We also cover the rent percentage test, the real net profit target you should aim for, and the five tactics my clients use to get there.
I share real client numbers too, including one seafood restaurant that doubled its bottom line without adding much revenue.
If your restaurant is busy but your bank account is not, this episode gives you the numbers to fix it.
Grab a calculator, pull up your P&L, and hit play.
00:00:00 Intro
00:00:45 You Are The System
00:04:45 Successful Restaurant, Failing Business
00:07:53 The 60% Prime Cost Lie
00:10:45 The Rent Percentage Test
00:15:30 Cut Costs Or Grow Sales
00:19:03 Break Even Profit Stacking
00:25:54 What Good Looks Like
00:30:25 Measure Every Single Week
00:34:25 Check Your Competitors' Prices
00:39:25 Upsells And Frequency Offers
✅Tools For Restaurant Owners✅
Claim your FREE Restaurant Weekly Financial Tracker to uncover thousands in hidden profits and optimize your costs (in less time than it takes to finish your morning coffee):
https://ghl.ownershifttraining.com/weekly-tracker-lp?el=podcast
-
✅About Us✅
The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.
Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call
✅Connect With Us✅
https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/?el=podcast
Restaurant social media isn’t dead. But posting food photos, boosting posts, and chasing likes won’t reliably turn attention into restaurant sales.
In this episode, Andrew Scott and Chris Wietecha explain how one restaurant generated roughly $2,000 in business from a single text message - and why building an owned customer list can be more valuable than paying for the same eyeballs again and again.
If you’re an independent restaurant owner trying to get a real return from social media marketing, this episode reveals what’s changed, what’s working now, and how to turn social media visibility into revenue.
Andrew and Chris also explore why the old restaurant social media strategy of posting attractive dishes and waiting for customers to show up has lost effectiveness (and what to do instead)
In this episode, you’ll learn:
✅Why traditional restaurant social media tactics aren’t producing the same results they used to
✅What social media algorithms reward now
✅How social media keeps your restaurant visible and top of mind
✅How offers and incentives can turn attention into restaurant visits
✅Why restaurant owners should collect customer phone numbers and email addresses
✅The “memorable dishes and experiences” secret that generates content for you
✅How your restaurant staff can help produce better TikTok, Instagram Reel, and social media content
Key moments:
00:00:00 Intro
00:01:00 What owners get wrong
00:03:54 The algorithm
00:06:57 Skip trend hopping
00:10:43 Your digital open sign
00:13:49 Design camera-ready dishes
00:17:11 Build one memorable dish
00:20:14 Your staff already do this
00:24:20 Ads build your owned list
00:28:00 TikTok is the new Google
-
✅Tools For Restaurant Owners✅
Claim your FREE Restaurant Weekly Financial Tracker to uncover thousands in hidden profits and optimize your costs (in less time than it takes to finish your morning coffee):
https://ghl.ownershifttraining.com/weekly-tracker-lp?el=podcast
-
✅About Us✅
The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.
Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call
✅Connect With Us✅
https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/?el=podcast
Your restaurant can show a profit on paper and still leave you asking, “Where the hell did all the money go?”
In this episode, restaurant coach Andrew Scott reveals how much money a restaurant owner should actually take home - and the number below net profit that tells you what's really yours.
He calls it net free cash flow, and after 20 years of multi-unit restaurant ownership, he says most owners have never calculated it once.
Here's why that matters - some of the money in your business bank account right now isn't yours and Andrew learned this the hard way.
This episode shows you what you SHOULD be taking home vs what you’re taking home right now (and how to fix it)
Tune in to discover:
✅The simple calculation that shows how much you can actually take home from your restaurant
✅How "only 2 or 3 percent over" on food and labor costs could be draining $70,000 a year
✅The prime cost target almost all profitable restaurants hit
✅Fix your restaurant in THIS order (do it wrong and you'll add work without adding money)
✅Expansion mistakes that kept Andrew broke across three locations
✅How a $6 million restaurant loses half a million a year
Key moments:
00:00:00 Intro
00:01:00 Money That Isn't Yours
00:04:57 The Profit Pipe
00:08:40 The Balance Sheet Blind Spot
00:11:40 Savings Buffer
00:15:00 The Replenishing Bank Account
00:18:20 Profitable Today, Not Later
00:21:27 55 Percent Target
00:24:40 Death by Small Percentages
00:27:40 Stack Sales After Break Even
00:31:00 Two Unprofitable Locations
-
✅Tools For Restaurant Owners✅
Claim your FREE Restaurant Weekly Financial Tracker to uncover thousands in hidden profits and optimize your costs (in less time than it takes to finish your morning coffee):
https://ghl.ownershifttraining.com/weekly-tracker-lp?el=podcast
-
✅About Us✅
The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.
Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call
✅Connect With Us✅
https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/?el=podcast
"Nobody wants to work anymore." - Every restaurant owner has said it. But the strange thing is, the generation and your local area haven't actually changed. So why has hiring got harder?
In this episode, restaurant coach Andrew Scott reveals the restaurant hiring system he built across multiple locations.
You’ll discover how to attract great employees, write job ads that pull A players, and how to cut labor costs - while paying your best people more.
This episode is from a live webinar training, and Andrew holds nothing back.
Tune in to discover:
✅ The two hiring dead zones that wreck restaurant staffing every year
✅ What to do with reference checks… this catches bad hires before they cost you
✅ The simple timing shift that gets you better candidates at lower wages
✅ A common hiring trap keeping you stuck in the same staffing hole every few weeks
✅Job ad mistakes that repel A players (and how to write better job ads for better staff)
✅ How paying one dollar more per hour dropped Andrew's total labor cost by 5% of sales
✅ How Andrew stretched average employee tenure from three months to three years
✅ The hiring funnel that builds a restaurant team that runs without you covering shifts
Key moments:
00:00:00 Intro
00:01:50 Nobody Wants To Work
00:04:21 Constant Calls, No Freedom
00:09:22 Hiring Dead Zones
00:18:10 The Bob Conversation
00:21:30 Job Ads That Repel
00:25:50 The Dollar Wage Raise
00:30:34 Past Behavior Interviews
00:35:30 The Alex Mistake
00:41:27 Reading Reference Checks
01:05:10 Hire Three, Keep Two
-
✅Tools For Restaurant Owners✅
Thinking of opening another restaurant? Avoid costly mistakes with my free guide:
👉https://hs.ownershifttraining.com/optin-mupb?el=podcast
-
✅About Us✅
The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.
Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call
✅Connect With Us✅
https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/?el=podcast
Want your restaurant to run like a well-oiled machine, even on your day off? Press play.
In this episode, Andrew Scott (founder of Owner Shift) shares how to build restaurant employee training systems, SOPs, and processes that make your team consistent (with or without you there).
You’ll hear the four-word fix that ended one of his most frustrating problems for good - and the leadership rule that changed the standards of his team.
You'll also get his three-step training method and the week-by-week structure he used to train new hires across multiple locations.
Tune in to discover:
✅How to build a restaurant training checklist from scratch (using a tool you already have)
✅The two things every restaurant checklist needs before staff will follow it
✅TAn accountability hack that let’s you track who did what
✅How to build opening, closing, and prep checklists your employees will follow
✅The “single focus” training method that transforms new hires into strong staff faster
✅How restaurant systems raise consistency and labour productivity at the same time
✅Why Andrew still used his own checklists after 20 years… PLUS what happened when he didn't
Key moments:
00:00:00 Intro
00:01:00 Why Systems Matter
00:04:00 What Makes a Good Checklist
00:09:16 Accountability Mechanisms
00:12:42 How Standards Fall
00:17:40 Deadlines
00:21:00 Openers Versus Closers
00:24:00 Leading By Example
00:27:00 The Smoothie Story
00:30:00 Tell Them Why
00:36:00 Standards Get Diluted
-
✅Tools For Restaurant Owners✅
Claim your FREE Restaurant Weekly Financial Tracker to uncover thousands in hidden profits and optimize your costs (in less time than it takes to finish your morning coffee):
https://ghl.ownershifttraining.com/weekly-tracker-lp?el=podcast
-
✅About Us✅
The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.
Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call
✅Connect With Us✅
https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/?el=podcast
Getting out of restaurant operations is not the hardest part of growing a restaurant business.
The real challenge is resisting the urge to step back into the chaos once strategic restaurant leadership starts to feel slower, harder, and less immediately rewarding.
In this episode of the Restaurant Growth Accelerator podcast, Andrew Scott explains why restaurant owners often stay trapped in operations, even after systems, staff, and improved profitability give them the opportunity to step away.
Operational work feels urgent, familiar, and rewarding.
Strategic work, like marketing, financial management, team development, menu planning, and leadership, often takes longer to produce results.
That makes it easier to return to the work you already know instead of developing the skills required to grow the business.
In this episode, you’ll learn:
✅Why restaurant owners become addicted to firefighting
✅Why working in the business can feel more rewarding than working on it
✅How comfort zones keep owners trapped in daily restaurant operations
✅Why important strategic work is often avoided when there is no urgent deadline
✅How restaurant owners can create stronger personal accountability
✅Why some restaurant businesses improve and then slide backward
✅How to stop becoming the bottleneck in your own business
✅Why leadership skills must evolve as your restaurant grows
✅How coaching, masterminds, and accountability can help maintain success
✅What it takes to build a restaurant business that performs without constant owner involvement
Key moments:
00:00:00 Intro
00:01:00 The Walk That Started This
00:04:05 Systems Replace The Fires
00:07:10 Netflix Versus The Marketing
00:10:15 Why Coaching Actually Works
00:13:20 Don't Be The Roadblock
-
✅Tools For Restaurant Owners✅
Thinking of opening another restaurant? Avoid costly mistakes with my free guide:
👉https://hs.ownershifttraining.com/optin-mupb?el=podcast
-
✅About Us✅
The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.
Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call
✅Connect With Us✅
https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/?el=podcast
A restaurant can be busy, generate strong sales, serve great food - and still lose money.
In this episode of the Restaurant Growth Accelerator Podcast, Andrew Scott speaks with restaurant owner Monty about how he went from making no profit for six years - to putting $40,000 on the bottom line in a single month.
Monty’s restaurant had strong customer demand, quality food and growing sales. But high prime costs, inconsistent scheduling, weak inventory controls, and a lack of financial accountability were preventing the business from becoming profitable.
After years of losses, including approximately $300,000 in one year, he knew something had to change.
This restaurant turnaround story reveals how Monty turned everything around, changing his entire approach to owning and operating a restaurant
In this episode, you’ll learn:
✅How a restaurant went from no profit to $40,000 profit in one month
✅Why increasing restaurant sales does not always increase profit
✅How to calculate and control restaurant prime cost
✅How to reduce restaurant labor costs without hurting customer service
✅What’s actually destroying most restaurants' margins
✅The BIG myth about talented chefs that’s caught out too many owners
✅Why restaurant owners must work on the business, not only inside it
✅How local SEO, Google reviews, and direct online ordering can grow restaurant sales
✅One thing that can produce faster results than trying to solve everything alone
✅How sobriety and personal discipline helped Monty become a stronger business owner
Key moments:
00:00:00 Intro
00:01:00 Forty grand, one month
00:07:40 Lease over purchase
00:12:20 Opening into COVID
00:20:00 Accountant isn't a CFO
00:26:20 Sobriety and asking for help
00:34:20 Losing $300k
00:42:20 The schedule fix
00:48:00 The $100k swing
00:53:00 Commissary kitchen
-
✅To save $970 when signing up with Owner.com for Website & SEO Help, use this link✅
👉https://get.owner.com/q2601zfs9l4i
-
✅Tools For Restaurant Owners✅
Thinking of opening another restaurant? Avoid costly mistakes with my free guide:
👉https://hs.ownershifttraining.com/optin-mupb
-
✅About Us✅
The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.
Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call
✅Connect With Us✅
https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/?el=podcast
A stronger restaurant hiring process can help you attract better applicants, reduce employee turnover, and build a team that does not depend on you for everything.
In this episode of the Restaurant Growth Accelerator podcast, Andrew Scott breaks down the restaurant “hiring funnel”, and shows you how to identify exactly where your recruitment process is failing.
Instead of blaming staffing shortages, unreliable applicants, or the idea that “nobody wants to work anymore,” Andrew explains how other factors are influencing your ability to hire good staff.
You’ll learn how to approach restaurant hiring like a marketing funnel - measuring each stage so you can fix the real bottleneck, instead of constantly starting the hiring process again.
In this episode, you’ll discover:
✅The complete restaurant hiring funnel, from job listing to long-term employee
✅Why generic restaurant job titles struggle to attract attention
✅How to write job ads that make stronger candidates want to apply
✅Why the benefits you promote may not be what applicants actually value
✅How interview delays can cause you to lose candidates to competitors
✅What interview and hiring conversion rates you should monitor
✅What restaurant owners must document, train, measure, and reinforce
✅How better people systems give owners more freedom from daily operations
Key moments:
00:00:00 Intro
00:01:00 Your Biggest Business Problem
00:04:00 The Spring Hiring Trap
00:07:35 Hiring Is A Funnel
00:10:40 Job Titles
00:14:20 Stop Repelling Good Applicants
00:17:40 The Apply Rate Benchmark
00:23:40 What Turnover Really Costs
00:26:40 Why Stars Go Average
-
✅Grab a copy of the hiring playbook✅
👉https://hs.ownershifttraining.com/managerhiringtoolkit?el=podcast
-
✅About Us✅
The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.
Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call
✅Connect With Us✅
https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/?el=podcast
Busy restaurant, empty bank account? This restaurant owner discovered why strong sales don’t always lead to restaurant profitability (and what changed everything).
If you're working 60-to-80-hour weeks, struggling with cash flow despite a busy restaurant, or wondering why there's never enough profit left at the end of the month, this episode is for you.
In this episode of the Restaurant Growth Accelerator Podcast, Andrew Scott sits down with “Pino”, owner of P&M Fine Foods in New Haven, Connecticut, to discuss his incredible transformation.
After spending over 16 years growing his family-owned restaurant, Pino found himself stuck in the cycle many restaurant owners know all too well - working long hours, constantly firefighting, and barely staying ahead of payroll and vendor payments.
Fast forward just a few months after implementing the right restaurant systems, financial tracking, and leadership strategies, and everything changed.
If you're looking for practical restaurant management advice, restaurant profitability strategies, and proven ways to build a business that gives you both freedom and financial success - you won't want to miss this conversation.
Tune in to discover:
✅How to increase restaurant profits without sacrificing food quality
✅Why being busy doesn't always mean being profitable
✅The biggest cash flow mistakes restaurant owners make
✅How to stop working 80-hour weeks in your restaurant
✅One thing that’s essential for restaurant growth (most owners suck at this)
✅The real secret to creating consistency and freedom
✅How to build managers who can run your restaurant successfully
✅Restaurant pricing strategies that leaves customers happy
✅One of the easiest ways to grow restaurant revenue… do this tonight!
Key moments:
00:00:00 Intro
00:01:00 Pino's Family Roots
00:05:00 Why Quality Commands More
00:09:00 Price Increases Reveal All
00:13:20 The Missing Business Side
00:16:40 Money In, Money Gone
00:20:00 The 80 Hour Myth
00:25:00 Getting His Time Back
00:28:20 Small Upsells Big Profit
00:31:40 No Magic Bullet
00:35:00 Facing The Fears
-
✅About Us✅
The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.
Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.
✅For Restaurant Owners✅
Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call
✅Connect With Us✅
https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/?el=podcast
From the publisher's feed
Most restaurant owners are trapped - working crushing hours, missing time with loved ones, and wondering if all this sacrifice will ever pay off.
But there's a better…
Welcome to Restaurant Growth Accelerator, your blueprint for transforming your restaurant into a profitable, scalable business that runs on autopilot.
Your host, Andrew Scott has scaled multiple successful restaurants himself. Andrew is also the founder of Owner Shift Training - where he helps restaurants increase profits while working less.
In each episode of Restaurant Growth Accelerator, you'll discover actionable strategies, systems, and stories for transforming your restaurant from a burden to an asset.
Whether you're struggling with your restaurant staffing, restaurant marketing, restaurant profits, or just want to spend more time with your family - this show gives you the exact roadmap to restaurant freedom.
If you're ready to increase your profits while spending more time with your family, click here and we'll map out a strategy together https://hs.ownershifttraining.com/doubleprofits

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