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If you are a restauranteur that wants a jump start on your restaurant business and learn how to instill values into your team, then you will get a ton of useful insight from this episode.
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In this episode I interview Abhinav Kapur, CEO & Founder of Bikky, an omni-channel CRM system for restaurants.
Abhinav is dedicated to helping restaurants build deeper, more authentic customer relationships at a time when their business is rapidly shifting beyond the traditional four walls. By aggregating data across channels (in-store, delivery, loyalty, etc.), his system unlocks a unified view of the guest, as well as the ability to run completely automated, data-driven marketing campaigns.
In the next 60 minutes, we dive into new technologies restaurants should be leveraging, how to turn data into dollars and his inspiration behind Bikky.
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During our interview, we discuss managing work-life balance in a constantly moving industry, hiring and training tips, and how he moved from his role as a chef to the ownership role.
This is a really great episode for any chef or restauranteur listening to understand the transferrable skills in both of these roles.
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In the next 60 minutes, we dive into finding and hiring new staff, training staff, and uncovering problems in the restaurant industry and his approach to finding solutions. He's huge on having measurable marketing results and for any restauranteur listening, this episode will bring you a ton of value!
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On a new Restaurant Misfits episode, I interview Field Failing, CEO and Founder of Field's Good Chicken, a 6 location chicken concept based in New York.
Field's restaurant adventure began in 2007, after his professional cycling career came to an end and he found himself back in the kitchen.
That year, he filled the fridge in his New York apartment with brines and marinades, blasted the Rolling Stones, and set out to make the perfect chicken.
Shortly thereafter, his chicken restaurant concept was born.
However, like many other restaurant around the world, they have had an extremely tough time during the pandemic but despite the tight regulations, Field's Good Chicken has found success.
Field is a super inspiring guy who has had to change his business to survive and thrive during this time.
We discuss what their plans are to continue growing afterwards, the importance of restaurant branding and simplifying their business approach.
This episode is packed with insightful information so, let's dive in!
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In this episode, I interview Adam Bossie, CEO of the Afficionado Coffee Roasters. In the next 60 minutes, we dive into building a brand with a story, growing a team of excited employees, and his learnings as he explores more digital strategies for his business.
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In this episode, I interview Renae Scott, CMO of Ike's Love and Sandwiches and is a creative marketing powerhouse in the restaurant industry.She is the former CMO of Carl's Jr. among many other leading fast casual concepts. Renae has successfully navigated Ike's through the pandemic by launching buzz worthy promotions, enhanced delivery options, and menu innovations. Ike's under her direction will be launching a new app later this year to move their restaurant further into the digital space.After opening 20 locations last year, and 21 more to come this year, Renae is a seasoned marketing veteran in the restaurant industry and in this episode, she dives into her success.Send us Fan Mail
This is a really exciting episode as my business partner and COO, Jace Kovacevich, joined me on the show!As you know, we run an Agency to help restaurants acquire customers the smarter way through digital marketing.In this episode, we are going to break down how the industry has evolved this past year, changes we've made as an agency and our book release, Misfit Marketing for Restaurants!You're also going to learn more about what Misfit Media does and what you can expect from working with us!Send us Fan Mail
In this episode, I interview, Alex Canter, CEO of Ordermark.A platform that allows restaurants to use multiple third-party delivery apps but receive orders on one tablet or printer, as well as manage one universal menu that can synchronize with every third-party marketplace.He is a fourth generation restauranteur and the restaurant business has been in his blood for 85 years.Alex was a 2019 recipient of Forbes 30 under 30, and Fast Casual's executive Top 25.He's continuously innovating in the restaurant space and he has some exciting new concepts that he shares on this episode.Send us Fan Mail
In this episode on Restaurant Misfits, I interview Samantha Slager and Camilla Opperman the co-founders of Nimbus Kitchen.Nimbus Kitchen is a premium and flexible commerical kitchen solution offering state of the art licensed facilities, end to end operational support and a luxury communial working space for the members.It is a really cool concept that Samantha and Camilla founded that was launched JUST last week! They come from two totally different backgrounds but that's what makes this partnership so successful.In this episode, we talk about a number of current problems in the restaurant industry and how they are planning on solving them with their new business.Without further adieu, let's dive in!From the publisher's feed
Welcome to our podcast, “Restaurant Misfits”, where we’ll discuss all things related to restaurant marketing, management, and everything else in between growing a restaurant business. Whether you…