In this episode, Michelle chats with Mark Springer, RIA’s New Carrier Relations Advocate, about his bold 2019 thesis stating that if restoration companies didn’t unite and advocate for sustainable claims practices, the industry could cease to exist within a decade. Fast forward to today, Mark shares the major wins of the AGA, his new role, and how his experience helps drive change alongside Ed’s advocacy efforts. Tune in for insights on the industry's future and what’s needed to keep it thriving!

As we continue the California Wildfire coverage, Kyle Bias, Regional VP of the West at ATI Restoration, joins the podcast to share what the last few weeks have been like for his team, how it compares to other wildfire events in the past, advice for restorers outside of California, laws and regulations that restorers should be aware of, and MORE!

We are very thrilled to have Steve White, President & COO of PuroClean and fellow YOOPER, on the podcast! He and Michelle talk about PuroClean's recent massive growth, the vision for the next 5-10 years, Steve's take on the 2024 restoration claim volume, how past military experience has shaped his approach to leading initiatives like the Veterans Forum and PuroVet, and so much MORE!

Welcome back to the very first episode of the Restoration Today Podcast in 2025! We are very excited to have Chris Tilkov, Director of Product Development and General Manager of AiME, a DocuSketch company, on the podcast to share how restorers can maximize their profits.

Michelle and Chris talk through:

As C&R provides ongoing coverage of the Los Angeles Wildfires, we would like to provide some inside looks from those who have been through similar situations, into what these next months and years will look like for the restoration industry. Anthony Nelson, Member Acquisition Manager at Pivot My Biz, joins Michelle and Lauren Etherington, C&R's Associate Editor, to talk through Anthony's experience during the Maui fires and ongoing rebuilding. 

He shares:

Welcome back to the Season 1 FINALE of Chasing the Vision, in partnership with ⁠⁠Exit Strategies 360⁠ and Violand Management Associates! So what is human capital? Listen in as JT & Tim share their thoughts and differing opinions on the phrase “human capital”, and share their thoughts on:

See you SOON in 2025 for Season 2!

Co-founder of sureti, Mark Whatley, shares the exciting news that Checkbook, a trailblazer in digital payments, has acquired sureti, a cutting-edge digital payment solution dedicated to transforming the distribution of insurance claim proceeds.

This strategic acquisition positions Checkbook at the forefront of the insurtech revolution, delivering faster, smarter, and more secure payment solutions for insurance companies and their customers.

CoreLogic President of Protect Insurance Solutions Garret Gray escaped the Palisades Fire with his family on Jan,. 7. Now, he is sharing that harrowing story of running to meet his children, and also knowledge on the fires so far. Garret discusses wind gust data from CoreLogic, and offers comparisons to another deadly fire from several years ago. For restorers, also learn what is going to be needed in the days, weeks, months, and maybe even years to come.

In this episode, we explore the incredible journey of Violand Management Associates with founder Chuck Violand and General Manager and new owner, Tim Hull. Chuck shares the inspiring story of how VMA grew from an idea into a cornerstone of the restoration industry, offering insights into the hundreds of companies they've served over the years. Tim reflects on his path within VMA, revealing whether he always envisioned a long-term future with the company.Chuck and Tim open up about when the transition discussions began, the challenges of valuing a namesake business, and the unique emotions tied to being on the "other side" of the consulting table. They candidly discuss the lessons learned, the surprises encountered, and the role external brokers or consultants played in this significant milestone.Looking ahead, Tim outlines his vision for the future of VMA, while Chuck teases what lies ahead for him post-transition. Will he stay involved or embrace retirement with his wife and grandchildren?Whether you’re a business owner, consultant, or just a fan of inspiring stories, this episode is packed with insights you won’t want to miss.

Taylor Carmichael, Director of Systems & Instructional Design at Southeast Restoration joins the Master Class podcast to talk through what power skills are needed to be a rock star in the Restoration industry. The topics they cover are: