Retail PowerChat

In Part I, Chandra Venkatapathy, Dell’s Director of Retail IoT Solutions, shares general trends across retail including omnichannel and moving to a customer-centric view. Chandra then discusses how IoT can help optimize the retail processes of customers, employees and suppliers to create better retail experiences. Chandra concludes with the steps a retailer would take to get started with IoT to create a connected store, from customer-centric, employee-centric, and product-centric views.

In this inaugural edition, Trey McMillian, Dell’s Global Retail CTO, introduces us to the world of retail digital transformation.