Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion.

In this episode, host Ian Scott is joined by RETHINK Retail Top Retail Influencer’s Guy Courtin and Venky Shankar to examine Wayfair, an e-commerce giant that worked its way up the ranks to become one of the largest furniture and home goods retailers on the planet - netting billions of dollars of revenue during the 2010s.

This episode of Retail Therapy was brought to you by the Retail Cloud Alliance, Nuance, and Microsoft.