In the third and final episode in this series we chat with Anthony Watson from Visa about the emerging technologies and trends in e-commerce.  We look at the average website attention span, discuss the three core principles for creating the best online customer experience and discuss the rapid rise of the creator economy.

Visa Virtual Card for Business
Visa

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!

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Learn about consumer debt, and ways to manage and consolidate your debt with Warren Ngan Woo (Wazza) from Westpac. In this episode we discuss:  

• What is consumer debt?  
• When is debt consolidation a good option?  
• Different debt paying techniques  
• Sources of free and confidential budgeting advice  
• Financial Mentors and how they can build your financial fitness. 

This is the second in a series of four Financial Wellbeing episodes with Westpac. Look out for our other episodes covering Managing Expenses, Mortgages, and Planning for the Future. 

Westpac Managing Money Works
Moneytalks 0800 345 123 free and confidential budgeting advice
Fincap – Financial Mentors

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!

Join us now

Recorded 29 August 2024, Matt Tierney, Manager of the Police National Retail Investigation Support Unit, updates us on the current retail crime situation. 

This episode covers:

• Best practice advice for sellers of vapes and cigarettes
• A new offender escape trend  
• Counterfeit currency
• The importance of proactive customer service to deter offenders. 

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!

Join us now

Join us as we delve into the world of sustainability with Sandy Botterill from Foodstuffs New Zealand.  Sandy shares their approach and makes suggestions on how SMEs can engage with their own stakeholders to develop an action plan to effect change within their business and ultimately their community. 

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!

Join us now

Join us as we discuss Westpac’s updated economic overview with Senior Economist Satish Ranchhod.  Released August 2024, we look at where Westpac believes interest rates are headed, what the implications could be for retailers and how this could impact consumer spending patterns in the coming months. Please note this was recorded 12 August, before the Reserve Bank of New Zealand’s August policy meeting.

Westpac Economic Overview Report August 2024

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!

Join us now

Our conversation with Anthony Watson from Visa continues.  In this episode we discuss brute force aka enumeration attacks, and pig butchering scams. Learn how to avoid triangulation fraud and reduce your risk of gift card fraud.  We also discuss tokenisation - what it is and how its use can minimise risks to your business’ reputation.

Visa 2023 Biannual Threats Report
Visa

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!

Join us now

Join us as we speak with Renee Rowland, the Association Manager of Booksellers Aotearoa New Zealand, about her career journey.  Renee followed her passion, opening two small independent bookstores in the South Island after returning from the UK. She shares insights into the highs and lows of  small business ownership, her drive to increase literacy and instil a love of reading to all. 

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!

Join us now

Join us as we discuss ways to budget and manage your expenses with Warren Ngan Woo (Wazza) from Westpac.  In this episode we discuss: 

• Why budget and set a money plan? 
• What money planning apps are out there? 
• How to analyse and manage your expenses. 

This is the first in a series of four Financial Wellbeing episodes with Westpac.  Look out for our other episodes covering Debt Management, Mortgages, and Planning for the Future.

Westpac Cashnav App
Best Budget Apps for NZers
Sorted Budget Planner

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!

Join us now

Learn how to protect your business, reputation and customers. We chat with Anthony Watson from Visa about scam statistics, fraud solutions and best practices using secure payment technologies. 

Visa 2023 Biannual Threats Report
Visa

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!

Join us now

Wondering how to check for counterfeit currency?  In this episode, Barry O’Neill from the Reserve Bank shares advice on this tricky topic. We discuss: 

• the current counterfeit note situation around the motu and what denominations to look out for 
• the three security features to check when being offered cash 
• what to do if you are offered suspect notes for payment 
• video and printable resource links. 

Reserve Bank Video:  How to spot a fake banknote
Reserve Bank: Poster Resources
Reserve Bank: What to do with a suspicious note

Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!

Join us now