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Want some straight talk on leadership and retail culture? Mike Gould, former CEO of Bloomingdale’s, speaks out on the issues derailing retail. The promise of customer satisfaction has been displaced by a bottom-line mentality. Mike joins Robin Lewis, and Shelley E. Kohan, TRR’s chief strategist, to talk about the industry and how it can improve. Listen in for a lively, wide-ranging conversation.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

To read the article by Warren Shoulberg that Mike referenced go here>>

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Music Courtesy of Mixaund

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

You know the drill: Designed in America, made and/or assembled somewhere else. U.S. consumers are so price sensitive even patriotic Made in America movements have historically failed. The renaissance of Made in America could become a reality if technology can help keep the prices down. Listen in to Robin Lewis and Shelley E. Kohan, TRR’s chief strategist as they debate the future of offshore, nearshore and onshore American manufacturing.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

Music Courtesy of Mixaund

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

Everyone is talking about Agile Stores, but is it all hype? What’s the benefit of agility and how can you implement agile strategies to ensure high-performance? Data can be a powerful tool or irrelevant if it’s not translated into action and connected to results. Join Phil Thorne, Managing Director of Quorso, with Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they dig into how to implement the right tech systems to turn rich data into focused efforts, measurable impact and scalable success. Listen and learn how to think and act smart so that you too can adapt rapidly to the volatile retail landscape.

For more information on the Agile Store App visit Quorso.com or contact Phil Thorne on Linkedin

TIMESTAMPS
3:40 Quorso surfaces unique actions that individual stores can execute
5:09 Retailers and brands are literally choking on data
10:34 Business strategy in context
13:30 Integration and scalability are key
16:30 The agile store

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

Music Courtesy of Mixaund

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

Digital marketplaces, even with competing sellers on the same platform, are the future of retail. Word of caution: An overabundance of brands offered through one platform is devaluing the customer experience, plus the near-infinite level of choice stacked up in endless online aisles with too much of the same thing competing for attention is ultimately not going to win customer loyalty.  Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they dig deeply into the current state of marketplaces. Ultimately, online marketplaces will only work if the vendors and products being offered align with the target customer. Random partners across categories that are not in sync with the brand and its customers are doomed to fail.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

Music Courtesy of Mixaund

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

The future of retail requires an ecosystem overhaul. Today, CEOs are faced by the rigorous challenge of retaining customers who are elastic – meaning fluid in their ever-changing expectations and behaviors. Join Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, with guest Dan Binder, Partner at Columbus Consulting as they debate four foundational issues reshaping retail: investment in new inventory systems, automation of smart supply chains, enhanced data, analytics and marketing skills, and streamlined technological efficiencies.  Listen in to find out how to ramp up your retail game to stay profitable and relevant to customers who demand meaningful engagement.

To learn more about Columbus Consulting head to ColumbusConsulting.com

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

Music Courtesy of Mixaund

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

D2C is the new darling of retail consultants. But it’s tricky and risky for traditional retailers with multiple vendors to play in this popular sandbox. It takes time, resources, and money to build out a sustainable D2C model. Key point: D2C is no panacea for struggling retailers. Listen in to Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, as they delve into the opportunities and complexities of going direct.

TIMESTAMPS:
1:17 Clarifying DTC, D2C and the shifting direction.
19:21 Retailers need technology investments to support a direct-to-consumer or dropship model.
21:20 Inventory visibility, vendor collaborated supply chains and systems integration are critical.
25:45 Retailers that want to play in the D2C market really have three choices.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

Music Courtesy of Mixaund

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

All dressed up and nowhere to go? That sentiment will become a dim memory of the past pandemic. When it’s safe people want to #1 see family and friends, #2 go on vacation #3 go out to dinners/bars. These are great indicators for the apparel segment. Join Robin Lewis, Shelley E. Kohan, TRR’s chief strategist and special guest Kim Kitchings, Senior Vice President, Consumer Marketing for Cotton Inc. as they delve into recent consumer research that reveals good news for the retail sector.

For additional information, visit Cotton Inc. and check out this Covid-19 Consumer Concerns at-a-glance.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

Music Courtesy of Mixaund

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

Your social network is expanding to personal shopping: social commerce will exceed $62B by 2024. The biggest players are Facebook, Instagram, Twitter, Pinterest and Snapchat, but don’t count out brands developing their own platforms – just look at what Nike and Sephora are doing. And retailers, you’re on notice: social commerce is a more engaging, personalized, and immediate online shopping experience. Listen to Robin Lewis and Shelley E. Kohan as they look into social commerce and its challenge to the online retail status quo.

TIMESTAMPS
3:10  - Social Commerce growth
5:50 - Top S-Com platforms
9:55 -  Nike’s own s-com platform
12:53 - Sephora’s partnership with Facebook Live Shopping

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

Music Courtesy of Mixaund

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

Customers don’t want a flat journey that shows the same products in the same order to everyone.  They want an inspirational, personalized experience that is completely relevant to them. How do retailers deliver a valuable, emotional online experience?  Listen in as Robin Lewis and Shelley E. Kohan, TRR chief strategist, have a wide-ranging conversation with entrepreneur Sarah McVittie, co-founder of Dressipi, as they discuss how innovative tech solutions fused with empathy are changing the customer experience and retailers’ bottom lines.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

To get in touch with Saray McVittie and Dressipi, go to Dressipi.com or visit their page on The Robin Report Innovators Network.

Music Courtesy of Mixaund

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!

Is Walmart Amazon’s headache? Or the opposite? Time is our currency in a digital marketplace, and the race is on for Amazon to become dominant in the physical space or Walmart to dominate the online space. If you play by the numbers, Amazon's total revenue is projected to hit $660 billion by 2024 and Walmart will clock in at $630 billion. Listen in as Robin Lewis and Shelley E. Kohan, TRR’s chief strategist, debate the battle of the titans as both Amazon and Walmart build out their portfolios with third-party brands and a cascade of services as they face off dominating the future of retail.

For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.

Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.

Music Courtesy of Mixaund

For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.