In this episode of RevOps Champions, host Brendon Dennewill sits down with Peter Fuller, Founder of Workflow Academy and a leading expert in revenue operations, CRM systems, and workflow automation. Peter shares his unconventional path from studying Russian literature to building a RevOps consultancy and training ecosystem, and why the “human” side of RevOps will only become more important as AI adoption accelerates.
Peter breaks down the three pillars he teaches (ask better questions in plain English, “measure twice cut once” with clear scoping, and only then build), and explains why most AI initiatives fail: not because the tools don’t work, but because leaders chase hype instead of focused, high-ROI use cases. He offers a practical approach for 2026: empower your internal tinkerer, carve out time, and prove ROI on one micro-solution before turning AI into a company-wide strategy. The conversation is a grounded, refreshingly contrarian take on where AI actually helps RevOps teams today, especially in reporting, dashboards, SQL, and automation, without sacrificing relationships, trust, and real human context.
This episode is essential listening for RevOps leaders, operators, and executives who want to cut through AI noise, prioritize what matters, and deploy automation in ways that genuinely improve performance without distracting the business.
What You’ll Learn
- Where AI is creating real leverage in RevOps today, and where it quietly falls short
- Why the most critical parts of RevOps still depend on human judgment and trust
- A simple framework for approaching RevOps work without jumping straight to tools
- How to experiment with AI in a way that minimizes risk and maximizes learning
- How to separate real opportunity from AI hype and vendor-driven urgency
- What leaders should prioritize in 2026 to explore AI without derailing core operations
Resources Mentioned
- Cerebro Analytics
- Lovable
- Moon Knox
- ChatGPT
- Claude
- Workflow Academy
- Aspireship
- Zoho
Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see:
- Benchmark data showing how you stack up to other organizations
- A clear view of your operational maturity
- Whether your business is ready to scale (and what to do next if it’s not)
Let's Connect
- Subscribe to the RevOps Champions Newsletter
- LinkedIn
- YouTube
- Explore the show at revopschampions.com.
Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!