In this episode, Karla Singson walks you through exactly what it looks like to work with Proximity Outsourcing, from the first consultation to ongoing support, replacements, and worst case scenarios. If you have ever wondered how the process works, what makes Proximity different, or what to expect as a client, this episode breaks everything down clearly and transparently.
Karla shares the full behind the scenes of their three brands under Proximity Solutions LLC:
Proximity Outsourcing for subscription-based remote roles, Proximity Placements for one time recruitment, and Proximity Projects for one off builds like websites, systems, and creative assets. She also explains why many clients think they need a VA but actually need a project manager, client success manager, operations lead, or a technical role instead.
In this episode, you’ll learn:
What really happens during your free consult.
Why Proximity asks about your goals, your past experiences, your success metrics, and the true responsibilities of the role before recommending any hire.
Why recruitment takes two to three weeks.
How Proximity screens candidates through interviews, vetting, background checks, skills tests, software tests, creative tests, and optional personality assessments like DISC or Myers-Briggs.
How your Client Success Manager supports you.
From the first call to the interview scheduling to ongoing communication, your CSM becomes your advocate inside the company and helps ensure your success long term.
How the top three candidates are chosen for you.
Why Proximity filters dozens of applicants down to the best three and what to expect during final client interviews.
What happens after you choose your hire.
How subscriptions work, why you need to onboard within five business days, and what your first 90 days with your RP usually look like.
The full guarantee when things do not go as planned.
What happens if you do not like the candidates, how rehires work, when refunds apply, and how subscriptions are paused and credited if a replacement is needed.
Karla also gives honest insight into why the first 30 to 90 days with a remote hire feel messy, why communication with your CSM is crucial, and how Proximity handles issues quickly so you never feel stuck managing things alone.
If you want a clear, transparent understanding of how Proximity Outsourcing works and what makes their process different, this episode will answer every question.
Listen now on Spotify: https://open.spotify.com/RichandRemote
Follow Alex and Karla:
Alex Booth: LinkedIn: Alexander Booth - Huckleberry Consulting | Facebook: GetCSM
Karla Singson: Instagram: @karlastefan | Facebook: Karla Singson | LinkedIn: Karla Singson
Big thanks to our sponsors Proximity Outsourcing, Huckleberry Consulting, and GetCSM for making this episode possible!
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See you next week, and remember, freedom is built one smart move at a time.
