Rachael talks with Richard Phillips of Service Programs Australia, supplier of Vehicle Visuals, about what today's savvy customers are looking for from their auto repair shop of choice, and how you can maximise your profits by being ahead of the game. 

And if you have a question for Rachael, send an email to [email protected] with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!

This episode originally aired October 1, 2019.

Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/

See omnystudio.com/listener for privacy information.