Rick is an educator, a leader, and a wonderful speaker. He hosts a weekly Zoom meeting called "Coffee with Letter Carriers," which covers educational topics. He also has a back catalog of podcasts that focus mainly on the NALC's political activities. Rick and I discuss the value of training and education, and how the Post Office benefits from a properly trained work force. We also talk about what a State Association does. This episode probably has the best sound quality of any I've recorded.