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Rise and Shine: Your Dose Of Business Tech Inspiration
By Ask Charly LeethamTechnology
Rise and Shine: Your Dose Of Business Tech Inspiration episodes
- Are Your WordPress Plugins a Ticking Time Bomb? (2025/566)
If you're running a WordPress site, this episode is your wake-up call. Charly drops a timely reminder about why keeping your WordPress, plugins, and themes updated is non-negotiable for security and functionality.
📌 In this short but powerful episode, Charly shares:
✅ Why weekly updates (at minimum) are critical
✅ When to trust automated updates — and when to be cautious
✅ How outdated premium plugins can become major vulnerabilities
✅ What to do if you stop paying for plugin licenses
✅ Why talking to your tech team about update policies matters
🔗 Managing updates can be daunting — but it’s much easier (and safer) than it used to be. If you’re overwhelmed, Charly’s got solutions you can DIY or get help with.
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
11 min - How Can You Stop Getting Charged After a Free Trial Ends? (2025/565)
Ever signed up for a "risk-free" trial only to find yourself charged weeks later? In this episode, Charly shares a real-world case of a $5 trial turning into a $49 recurring charge — and how you can avoid it happening to you.
📌 You’ll learn how to:
✅ Spot hidden recurring charges before they hit
✅ Cancel subscriptions properly — in both the app and PayPal
✅ Use screenshots, calendars, and reminders to stay protected
✅ Recover lost funds (if possible) and what to say in disputes
🔗 Whether you're a business owner or a busy consumer, these simple steps can save you hundreds over time.
🛡️ Tip: Always check your PayPal for active payment agreements — canceling in the app may not be enough!
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
13 min - Is Your AI Automation Ruining Customer Trust? - With Abi Gatling (S025, E31)
Avoid automation fails: Build trust, test thoroughly, and stay personal and win BIG.
Are your AI systems helping or hurting your customer relationships?
In this interview, Charly speaks to Abi Gatling from Crisp Communication. They dive deep into the smart — and not-so-smart — ways to implement AI automation in your business. From mishaps that cost customer trust to powerful tips that keep communication human, this is a great conversation.
We explore the importance of transparency, why disclaimers matter, and how offering multiple communication options (yes, some people still love phone calls!) can make all the difference. You'll hear real-life examples, including one automation fail you’ll want to avoid.
We also share the BIG wins you can achieve when you get your automation right.
***
Connect with Abi
Website: https://crispcomms.co
Uncovered podcast: https://crispcomms.co/creativity-uncovered
Facebook: https://www.facebook.com/crispcommunicationsco
Instagram: https://www.instagram.com/crispcommunicationsco
LinkedIn: https://www.linkedin.com/company/crisp-communications-co
****
Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
1 hr 13 min - How Do I Share Folders in Zoho WorkDrive Without Giving Too Much Access? (2025/564)
Feeling overwhelmed trying to share folders securely in Zoho WorkDrive? This episode walks you through setting up and managing folder permissions the right way - so you give access only to who truly needs it.
📌 In this episode, Charly shows you:
✅ How to create private vs public team folders
✅ What each role (editor, organizer, admin, viewer) can actually do
✅ The step-by-step of adding users and groups safely
✅ Sharing externally without compromising your files
✅ Using email upload, drafts, and file check-outs effectively
🔗 Explore Zoho WorkDrive: https://askcharlyleetham.com/likes/zhwd
(Charly receives a commission for purchases made from this link)
🛡️ Pro tip: Turn off external sharing and downloads when handling sensitive content.
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
33 min - What Makes Zoho WorkDrive a Powerful Alternative to Google Drive or OneDrive? (2025/563)
Curious if Zoho WorkDrive can replace Google Drive or OneDrive for your business? In this episode, Charly breaks down why she uses WorkDrive daily and how it solves real problems in team collaboration, file sharing, and secure document management.
📌 You’ll discover:
✅ What Zoho WorkDrive actually is and how it compares to Google Drive and OneDrive
✅ How to organize team access with folder-level permissions
✅ The hidden “Mark as Ready” feature that prevents premature file access
✅ Powerful features like unlimited versioning, commenting, and external file collection
✅ Built-in office suite with WordPress publishing and spreadsheet tools
🔗 Try Zoho WorkDrive here: https://askcharlyleetham.com/likes/zhwd
(Charly receives a commission for purchases made from this link)
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
27 min - Did You Miss This Critical Step to Enable Zoom in Zoho Mail Calendars? (2025/562)
If your Zoho Mail calendar isn’t showing the Zoom option even after enabling it in the admin console — there’s one more step you can’t skip. In this follow-up to Episode 561, Charly explains exactly what each user needs to do to activate Zoom meetings in their Zoho calendar.
📌 In this episode, Charly walks you through:
✅ Why enabling Zoom in the Zoho admin console isn’t enough
✅ The user-level setting that unlocks Zoom in the calendar
✅ How to authenticate individual Zoom accounts inside Zoho Mail
✅ What to check if Zoom still doesn’t appear as an option
🛡️ Each user must authenticate Zoom in their own Zoho settings — it’s mandatory.
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
6 min - How Do You Invite People to Zoom Meetings the Right Way - Across All Email Platforms? (2025/561)
Not sure how to send Zoom invites depending on the email tool you're using? In this episode, Charly breaks down how to invite participants to Zoom meetings using Gmail, Yahoo, Outlook (personal and business), and Zoho Mail — including tips on integrations and email etiquette.
📌 In this episode, you'll learn:
✅ The easiest way to invite people using Gmail or Yahoo Mail
✅ Why Outlook.com makes it harder — and how to work around it
✅ How to use Zoom integration with Zoho Mail for automated invites
✅ Privacy tips for using BCC vs CC in group invites
🔗 Try Zoho Mail here: https://askcharlyleetham.com/likes/zohomail
(Charly receives a commission for purchases made from this link)
🛡️ Pro Tip: Always use BCC when emailing folks who don’t know each other — protect their privacy.
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
16 min - How Do You Set Up Google Passkeys for Google Workspace Without Losing Access? (2025/560)
Tired of passwords? Passkeys offer a faster, more secure login method — but only if you set them up right. In this hands-on episode, Charly walks you through configuring passkeys in Google Workspace for both admins and users.
📌 You’ll learn:
✅ How to enable passkeys in Google Workspace admin settings
✅ Step-by-step setup for adding passkeys to your Google account
✅ What to do when passkeys stop working or get deleted
✅ Why you must have backup access methods configured
🛡️ Passkeys are the future of login security. This tutorial shows you how to start using them safely and effectively today.
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
14 min - Are You Relying on AI So Much It’s Hurting Your Critical Thinking? (2025/559)
AI tools can speed up your work, summarize complex info, and even generate marketing plans, but they come with a catch. In this episode, Charly unpacks how using AI without critical thinking can lead to misinformation, poor decisions, and even cognitive decline.
📌 You'll discover:
✅ Real examples of how Charly uses AI for transcripts, summaries, and content planning
✅ Why blindly trusting AI outputs is risky — and sometimes flat-out wrong
✅ How to verify AI-generated info with your own brain and credible sources
✅ The hidden danger of letting AI do all the thinking for you
🛡️ Don’t let convenience rob you of accuracy or insight. Use AI — but think with it, not instead of it.
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
13 min - Is Your AI Chatbot Driving Customers Away Instead of Helping Them? (2025/558)
AI can be a powerful tool in your business — but only if it's used properly. In this episode, Charly gets real about her frustrations with poorly implemented AI chatbots and support systems. This candid talk is full of lessons for any business thinking about automating customer service.
📌 You'll hear:
✅ Why customers are fed up with AI chat support
✅ Common mistakes businesses make when implementing AI
✅ The true purpose of AI — and who it should serve
✅ What “know, like, and trust” really means in an AI world
🛡️ Learn how to avoid alienating customers and ensure your AI solutions help instead of hinder.
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
16 min
About Rise and Shine: Your Dose Of Business Tech Inspiration
From the publisher's feed
Where small business tech meets plain English.
Charly Leetham brings decades of hands-on experience helping business owners harness technology - without drowning in jargon or wasting time on fluff. Whether you're a DIY'er trying to make sense of your website, emails, or software, or you just want to know if your IT team is talking sense, this podcast is for you. Each episode is packed with practical advice, real-world tips, and insights from the trenches.
If you've ever thought, "There’s gotta be a better way to do this tech stuff" - you’re right. Charly is here to show you how.