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RO-AR.com : Numbers, Nuances & Observations
RO-AR.com : Numbers, Nuances & Observations episodes
- Data and machine learning transforming Collections
The full interview with Paul Jozefak at Receeve. Paul talks about what he has seen across his European business the last months, how the Collections industry is changing and the use of data to drive more intelligent activity.... we have a lot to learn from techniques used elsewhere such as social media.
Find out more about Receeve here: https://www.ro-ar.com/receeve/
More interviews, videos, ideas at https://www.ro-ar.com
Subscribe for regular updates: https://www.ro-ar.com/newsletter/More insights and videos at https://www.ro-ar.com
33 min - Digital adoption and gaining a new perspective on Collections
An audience with Martin O'Donnell and Gareth Bailey from DebtStream. We chat about how business has evolved over the pandemic, what we miss, and are looking forward to when it ends. Will it change forever? What will we have learnt in particular, especially in collections, as we come out of this crisis.....
Find out more about DebtStream here: https://www.ro-ar.com/debtstream
More interviews, videos, ideas at https://www.ro-ar.com
Subscribe for regular updates: https://www.ro-ar.com/newsletter/More insights and videos at https://www.ro-ar.com
29 min - Open Banking Adoption: Trends during the pandemic and beyond
The full interview with Freddy Kelly from Credit Kudos, the open banking and credit reference agency. We chat about the massive migration of activity online, the part that open banking has played in this and what it has done for the market.
Find out more about Credit Kudos: https://www.ro-ar.com/credit-kudos/
More interviews, videos, ideas at https://www.ro-ar.com
Subscribe for regular updates: https://www.ro-ar.com/newsletter/More insights and videos at https://www.ro-ar.com
27 min - MentalHealthAwareness: Creating Resilience
In this special edition, Pete Cohen and I discuss some of the challenges we have all faced during lockdown, the impact it has had on our mental wellbeing.
There are all things we can do, both as employees and employers, to help, especially as we start to think about returning to the office.
Find out more about Pete Cohen, speaking and coaching here: https://www.ro-ar.com/pete-cohen/
More interviews, videos, ideas at https://www.ro-ar.com
Subscribe for regular updates: https://www.ro-ar.com/newsletter/More insights and videos at https://www.ro-ar.com
27 min - Financial Difficulties: Support through maximising benefits
The full interview with Sarah Lambert from Policy in Practice. We discuss the impact of COVID on benefits claims and the many people who have been struggling to make ends meet as a result.
Find out more about Policy in Practice: https://www.ro-ar.com/policy-in-practice/
More interviews, videos, ideas at https://www.ro-ar.com
Subscribe for regular updates: https://www.ro-ar.com/newsletter/More insights and videos at https://www.ro-ar.com
26 min - Whats new with WhatsApp?
Interview with Paul Gander from Stitch-AI on the future of communications technology.
In particular developments with WhatsApp and how with the release of its business API it is creating changes and new opportunities for communicating with customers.
More interviews, videos and ideas at https://www.ro-ar.comMore insights and videos at https://www.ro-ar.com
38 min - Recruiting in Data and Analytics
The full interview with Ellie Sykes from MERJE, discussing the recruitment market in Credit Risk, Data and Analytics. What are some of the latest skills in demand, and how has all of this changed with an ongoing pandemic impact.
More interviews, videos and ideas at https://www.ro-ar.comMore insights and videos at https://www.ro-ar.com
27 min - New tools for new times: I&E transformation
The full interview with Mark McElvanney from IEHub.
Mark discussed what he has seen in the market, how the approach to capturing Income and Expenditure data is becoming increasingly digital, and the advantages this has.
More interviews, videos and ideas at https://www.ro-ar.comMore insights and videos at https://www.ro-ar.com
25 min - A changing job market
A full interview with Neil Johns from MERJE.
We talking about the rapidly changing job market in collections and how this is being transformed with remote working. Also included are items on IR35 impacts, key skills being hired today, and thoughts around hiring/interviewing in a digital world.
More interviews, videos and ideas at https://www.ro-ar.comMore insights and videos at https://www.ro-ar.com
26 min - Digital Innovation: Handling the digital channel explosion
The full interview with Mark Oppermann at Webio on digital channels, optimisation, chatbots and their future, all in the time of a pandemic lockdown.
More interviews, videos and ideas at https://www.ro-ar.comMore insights and videos at https://www.ro-ar.com
30 min
About RO-AR.com : Numbers, Nuances & Observations
From the publisher's feed
We are on a mission to find the latest ideas, techniques and technologies, in Risk Operations, from companies all around the world.
We bring them and the people behind them to you, all to…
help discover new ideas, spark new thinking and help... at work, as a leader, an employee, in business, at the office or at home.