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Summary:

Robert Mattson is a Principal at INTRIGUE Communications and Coaching, a marketing and messaging consultancy based on the idea that stories connect people to each other, their interests, and brands. In this episode, Robert talks about how you can communicate by telling stories that will resonate with your audience. 

Chapters:

[0:00 - 9:18] Introduction

[9:19 - 17:51] What is the key to effective communication?

[17:52 - 25:59] How does expectation-setting set the framework for conversations?

[26:00 - 32:04] How do you tell someone that they should improve their emotional communication skills?

[32:05 - 33:09] Closing

• Thanks for listening!

Quotes:

“One thing people tend to be bad at is setting painfully clear expectations.”

“Look at the challenges you have in your communication . . . and always take responsibility that there’s something you can do to improve the situation.”

Resources:
INTRIGUE

Contact:
Robert's LinkedIn
David's LinkedIn
Podcast Manger: Karissa Harris
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Produced by Affogato Media