Neil talks about the value of routine when built into the function of you and your business. What sort of routines are beneficial to your business in standardising your methods and improving your mindset day to day? Consistency is key.

 

KEY TAKEAWAYS

• A routine is something that you perform the same way every time you action a task. Once established they become habit and can come in the form of written, formalised instructions to staff on official operating procedure. They can be checklists to be completed for things such as signup or new tenancy agreements.
• Schedule the day ahead before it starts. Be prepared ahead of time to give the right impression and make the best of your time. 
• From the first greeting to saying goodbye at the end of the session, having a routine with your client can give a good, professional impression and put them at ease. If you standardise your language you can also effectively communicate.
• Make a habit of asking your client if they got what they needed from your session. Routine feedback keeps them and you on track. Keep relevant notes so that next session you know where you left off and the improvement can continue with as little time wasted on recaps as possible.
• Back office routines are important in day to day operation. Accounting and record keeping kept to routine can stop those tasks piling up. Regular marketing will keep the clients rolling in. 
• Make self improvement routine. Self development keeps you ahead of the curve.

BEST MOMENTS

‘They’re actually your yardstick for the standard of performance that you’ve are going to accept from the people you employ and from yourself.’

‘I honestly ask myself “how did I do today? Was I the sort of person I wanted to be today?”’

‘Your language is a big chunk of how your going to communicate with your clients. Make sure it’s appropriate. Make sure it’s interesting. Make sure it’s correct.’ 

‘Stupid people wish they knew what the answer was but the clever people ask the question.’

VALUABLE RESOURCES

The Tutor Podcast

 www.Neilcowmeadow.com

ABOUT THE HOST

Neil Cowmeadow is a maverick peripatetic guitar teacher from Telford with over 19 years’ experience in the business of helping people. Learn how to start, grow and love your business with Neil’s invaluable advice and tips without the buzzwords and BS!

CONTACT METHOD

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