Royal Flush Podcast

Royal Flush Podcast

By Kyle McShaneBusiness
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Royal Flush Podcast episodes

  • A Carpenter Is Only As Good As His Tools (Episode 23)
    In this episode, John and Kyle talk about our newest pieces of equipment and how they're going to benefit us moving forward.

    In previous episodes, we've talked about time efficiency and having multiple pieces of the same equipment will allow us to get jobs done much faster in much less time. John also compares this idea to multiple different jobs, such as construction, painting, and other professions where having more pieces of equipment can allow for a job to be completed faster. We believe the saying, "A carpenter is only as good as his tools" applies heavily to this week's episode.

    Check out our website: royalflushpipelining.com
    23 min
  • Real Estate Investing and Sewer Lines (Episode 22)
    In this episode, John and Kyle sit down and talk about real estate investing. When inspecting a home with the potential of buying, most people tend to pay attention to aspects of the home such as the windows and roofing. However, one thing that goes overlooked far too often is the condition of the sewer lines.

    If there's an underlying issue with the sewer line at that house, the repairs can cost just as much as replacing a roof or windows. In this episode, John asks that if you're buying a home, to get the sewer line CAMERA INSPECTED in order to have the knowledge of the sewer pipe's condition in order to properly plan for if a problem were to arise.

    Check out our website to learn more about camera inspections and what we do: royalflushpipelining.com
    39 min
  • The Customer is Always WRONG (Episode 21)
    Often times in a business, the phrase "the customer is always right" gets thrown around a lot. However, in this episode John breaks down why he thinks in certain industries the customer is always wrong. In most industries (some examples are pipe lining, car sales, etc.) the customer THINKS they know what they want, but it's on the service provider to ask qualified questions to gain context and find out what the customer NEEDS.

    Is the customer always right or is the customer always wrong?

    Check out our website to learn more about what we do: royalflushpipelining.com
    34 min
  • Saying NO to Business (Episode 20)
    In this episode, Kyle and John sit down and discuss why saying no to customers is actually more necessary in our industry than you might imagine. Due to our advanced technology and niche world of plumbing that we exist, our solution isn't always the right solution for a home owner. Sometimes it's more time efficient to simply tell a customer that we aren't the right fit, and they're better off saving money and being referred to another contractor who may be able to solve their specific issue.

    Check out our website to learn more about our technology: royalflushpipelining.com
    30 min
  • What 2023 Has Taught Us So Far (Episode 19)
    In this week’s episode Kyle and John sit down and have an “end-of-summer check-in” to discuss upcoming events as well as lessons we’ve learned 8 months into 2023. Having recently lost an employee at our shop in East Providence, it inspired the idea of a “tier-based system” that can allow our employees a blueprint that tangibly shows how to “move up the ranks” and become compensated appropriately. We think this method can be applied universally to any industry. We also discuss some of our goals for the end of 2023, as we approach the final stretch of the year.
    We hope you enjoy this week’s episode
    Check out our website to learn more about what we do: royalflushpipelining.com
    35 min
  • Plumbing Terms You Should Know (Episode 18)
    In this episode, John and Marc cover a variety of common plumbing phrases that are important to a home owner. Having a general understanding of your home's plumbing can save you from a lot of headache, disaster, and even spending thousands of dollars to fix something that could have been prevented.
    This episode is useful for any homeowner, simply to become more familair with your house and how its plumbing operates. We hope you enjoy this episode, and don't forget to check out our website: royalflushpipelining.com
    25 min
  • How to Protect Your Business (Episode 17 with John La Terra Bellina)
    In this episode, John sits down with John La Terra Bellina to talk about ways to protect your business, should any problems arise. John talks about contract law, litigation and everything in between. He also talks about how important it is for your business to have a good lawyer, accountant and insurance company that you can trust, to prevent your company from disaster.

    Check out our website to learn more about what we do: royalflushpipelining.com
    1 hr 7 min
  • Who Should You Call For These Plumbing Issues? "The Plumbing Umbrella" (Episode 16)
    In this episode, John and Marc talk about the various roles there are under what we like to call "the Plumbing Umbrella" such as drain cleaner, HVAC techs, and even your traditional local plumber. We dive into each of their responsibilities and when the right time to call one should be if a specific issue arises at your home.

    Check out our website to learn more: royalflushpipelining.com
    26 min
  • Our Ideal Customer and How We Get Customers (Episode 15)
    In this episode, we discuss the "behind the scenes" of our business and how we go about acquiring customers from the Southern New England area. John talks about our four "pillars" of business, and that includes SEO, social media, networking, word of mouth, and our outside sales representative. In our industry, education is key, and this is how we go about driving business.
    Check out our website to learn more about what we do: royalflushpipelining.com
    25 min
  • The Effects of Brain Injuries and Resources (Episode 14 with Michelle Tolleson)
    In this episode, John sits down with Michelle Tolleson of the Brain Injury Association of Rhode Island. Michelle discusses the effects a brain injury can have not only on one person, but also the people around them and how it can drastically change someone's day to day lifestyle. Michelle talks about her upbringing in East Providence, as well as her personal ties to traumatic brain injuries (TBI).
    All in all, this interview sheds a light on a local resource here in Rhode Island that can help thousands of people in the area who have been affected by a TBI. We hope you enjoy this episode.
    Be sure to FOLLOW us on social media: @royalflushpipelining
    And check out our website to learn about what we do: royalflushpipelining.com
    47 min

About Royal Flush Podcast

From the publisher's feed

Welcome to the Royal Flush Podcast; a show hosted by Southern New England's most experienced pipe lining company.

Each week, we'll give you a look behind the scenes of our company. From new…