RPI Tech Connect

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Managing diverse workforces in the public sector comes with a unique set of challenges—ranging from handling complex employee schedules and roles to ensuring compliance with labor laws, union agreements, and overtime rules. 

In this episode of RPI Tech Connect, we're taking a closer look at how Workforce Management (WFM) solutions can tackle these issues by streamlining scheduling, improving productivity, and enhancing employee engagement. 

Join RPI’s Senior WFM Director, Randy Ellsworth, as he offers insight into the critical impact of WFM, share real-world use cases, and discuss best practices for successful implementation. Tune in to learn how effective WFM can transform the public sector’s approach to managing workforce dynamics.

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The recent CrowdStrike outage made history when over 8.5 million Microsoft operating systems crashed worldwide.

This incident, caused by a faulty security update, is just one of many potential risks that could prompt disaster across ERP and other software systems. It illustrated a significant point—disaster recovery preparedness matters.

In the latest episode of RPI Tech Connect, Senior Technical Consultant Siva Ramamurthy explains how to craft an ERP disaster recovery plan and discusses real-world situations like CrowdStrike’s outage, as well as challenges faced by organizations in the services industry.

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In part two of our Cloud Horizons series, we explore the unique challenges currently facing water utilities. Joined again by Infor public sector experts Bob St. Ledger and Bob Benstead, we discuss how cloud technology is addressing these issues, such as aging infrastructure, cybersecurity risks, and workforce shortages.

This segment highlights the need for infrastructure investment and navigating high costs, while also emphasizing compliance with regulations like California’s AB 1668. In addition, Bob St. Ledger and Bob Benstead share how modern solutions like Infor CloudSuite provide vital tools for data management, AI-driven analysis, financial stability, and workforce management.

Tune in to learn how Infor CloudSuite is helping water utilities meet increasing regulatory requirements, avoid penalties, and ensure long-term financial stability. 

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In this episode of RPI Tech Connect, we're exploring the renewed partnership between RPI and Hyland, and discussing how this collaboration is set to enhance content process automation with AI. Joined by Hyland's Associate Vice President Eric Miller and RPI’s CPA Practice Director Chad Tucker, the session covers Hyland's evolution, the strategic importance of this partnership, and how AI is shaping the future of content management. Tune in to discover how these industry leaders are driving innovation and learn their insights on navigating the modern AI landscape.

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It's a common challenge many organizations face when implementing new ERP software: how to balance the heavy lift of developing a future-state system while keeping day-to-day operations running smoothly. On this episode of RPI Tech Connect, we're joined by RPI's Senior Project Manager Spencer Lefevre, who shares his insights on how to balance operations and ERP project development.

With an extensive background in IT and project management, Spencer discusses the complexities involved in new system implementations, and the importance of having a dedicated project manager on the engagement. Tune in as he explains how a PM can help manage resources efficiently, ensure the right tasks are assigned to the appropriate teams, and adapt to the evolving needs of the project.

Whether you're in the midst of an ERP implementation or planning for one, this episode provides valuable advice on navigating the challenges of keeping the lights on while building for the future. Join the conversation now and learn how to avoid common pitfalls to ensure your project stays on track.

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There's been a critical shift in local government to embrace cloud technology. But the change in mindset didn't happen overnight. In this episode of RPI Tech Connect, Infor's Senior Director, Public Sector Strategist Bob St. Ledger, and Vice President of Public Sector Planning Bob Benstead discuss the happenings of city and county governments, the imperative to prioritize community needs, and the reasons behind the move to modern cloud infrastructure.

Listen in to discover the benefits of cloud technology, from improved security and resource efficiency to the ability to attract and retain younger workforces. Plus, find out how Infor is at the forefront of delivering value through ERP solutions tailored for the public sector. Hear real-world examples of successful cloud transitions, and gain valuable advice on securing executive sponsorship and setting realistic goals for your own digital transformation.

Whether your migration to the cloud is years away or you're currently in the system selection process, this episode offers insights on the future of local government operations and may influence how you go about your digital transformation.

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In this episode of RPI Tech Connect, we explore how healthcare workforces are tackling current challenges with the help of solutions like Infor Workforce Management (WFM).

Join us for a discussion focused on exploring why issues of labor shortages and burnout are affecting healthcare. Plus, learn how tools like Shift Bidding and Self-Scheduling can preserve and strengthen healthcare workforces. Joined by special guests Brianna Zink, Sr. Director of WFM Product Strategy at Infor, and Max Fisk, Principal WFM Consultant at RPI, tune in to find out strategies for optimizing healthcare workforces and enhancing staff satisfaction.

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Welcome to RPI Tech Connect! For today's segment, we're exploring supply chain management (SCM) best practices for cloud migration as Infor's 2030 on-premise support cut-off approaches. Today's guest, Stephanie Marquez, Principal SCM Consultant at RPI, shares insights on the importance of pre-planning, key SCM initiatives to prepare for the transition, and the value of process optimization and data standardization.

If you're looking to future-proof your SCM strategy and ensure a seamless migration to the cloud, this episode is packed with valuable insights to help you prepare for your journey.

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In this episode of RPI Tech Connect, RPI Partner Stephanie Kowal shares the major highlights from Infor Connect 2024. The conference, known for its focus on innovation and connectivity, provided details regarding several key trends and updates, including the increasing role of AI in ERP, emphasizing user needs, streamlining end-to-end processing, and the importance of connection.

Tune in to find out how Infor is leveraging AI to enhance job performance, improve the user experience through tailored interfaces, and introduce exciting new tools like Integration Architect and process mining.

Whether you were able to attend the conference or not, this is a session you won't want to miss if you're looking for a concise recap of the 2024 Infor Services Connect conference.

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So, your organization has gone live on the cloud. Congrats! Welcome to the critical phase post-cloud ERP implementation, known as "Day 2." While going live on the cloud definitely requires celebration, it's also a time to reassess your systems and identify opportunities for improvement.

In this episode of RPI Tech Connect, we're joined by Program Manager Brian Luttrell. Brian sheds light on the significance of this phase, emphasizing the need for ongoing optimization and continuous improvement. Join us as we discuss the establishment and role of a continuous improvement team, methods for prioritizing feedback, and resources available to aid organizations in maximizing their CloudSuite experience.

Through Brian's insights and expertise, listeners gain valuable advice on navigating the complexities of transitioning from on-premise to the cloud. Join Chris and Brian as they unravel the strategies for success in the post-go-live phase of cloud ERP implementations.