RPI Tech Connect

RPI Tech Connect

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RPI Tech Connect episodes

  • From Manual to Measurable: How UMMS Streamlined HR with RPI and Vault Verify

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    In this episode of RPI Tech Connect, host Chris Arey speaks with Rebecca Hielke from the University of Maryland Medical System (UMMS) and Donny Phillips of Vault Verify about how UMMS tackled a frustrating, time-consuming employment verification process—and turned it into an automated, efficient workflow with real-time visibility.

    With help from RPI, UMMS successfully integrated Vault Verify with its newly implemented Infor CloudSuite ERP, creating a smart, API-driven solution that reduced manual effort by more than 50% and set the stage for even broader ERP success.

    Whether you're exploring ways to modernize HR operations or curious how UMMS made the leap from manual process to measurable impact, this conversation is a must-listen.

    28 min
  • Why Strong Test Management Delivers Better ERP Outcomes

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    Testing should be treated as more than just a checkbox activity. It plays a critical role in the success of an ERP implementation, fosters greater user adoption, and supports the onboarding of new team members. In this episode of RPI Tech Connect, Principal Technical Consultant Jeremy Stoltzfus returns to the show to discuss the often-overlooked discipline of test management in ERP projects.

    From building test scripts that reflect real business processes to ensuring training and readiness post go-live, Jeremy explores how RPI’s structured approach supports long-term success. He also introduces Dokimi, RPI’s proprietary test management solution—purpose-built to centralize and streamline everything from test script development and sequencing to assignment, tracking, and issue resolution.

    Whether you’re planning an ERP cloud migration or simply need a better way to manage ongoing updates, this conversation reveals how smart test management strategies—and tools like Dokimi—are transforming how organizations plan, execute, and evolve their ERP environments.

    32 min
  • Fixing What’s Broken: Healthcare’s Tech Reckoning

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    The healthcare industry is at a crossroads. Staffing shortages, supply chain bottlenecks, and fragmented systems are driving up costs and driving professionals to burnout. But smarter technology could be the antidote.

    In this episode of RPI Tech Connect, longtime healthcare tech leader Brian Rosenberg joins the program to explore how AI and ERP systems—like Infor’s new Velocity platform and RPI’s own Yoga—are reshaping everything from patient scheduling to invoice processing.
     
    Tune in for a candid discussion on why providers see tech as a “necessary evil,” how ambient AI is giving doctors back their time, and why continuous improvement—not just go-live—must be the goal. Whether you're on the front lines of care or behind the data curtain, this episode offers insights on building a smarter, more sustainable future for healthcare.

    47 min
  • Smarter Financial Reporting with Spreadsheet Server

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    Infor users often face challenges throughout the financial reporting process—from static exports and clunky report building to broken formulas and endless spreadsheet wrangling. In this episode of RPI Tech Connect, host Chris Arey is joined by Chris Gordon, RPI’s Finance Practice Manager, and Mike Wiley, Senior Product Manager at insight software, to talk about a better way.

    They explore how Spreadsheet Server brings real-time, drillable data directly into Excel, transforming financial reporting into a faster, more accurate, and far less frustrating process. You’ll hear about practical use cases, automation capabilities, and upcoming enhancements like browser-based dashboards and cloud file storage.

    If you’re looking to streamline your reporting in Infor, this episode is a must-listen.

    28 min
  • GHX Takeaways: Building Stronger Healthcare Supply Chains

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    In this episode of RPI Tech Connect, Dan Farruggio and Juan Menendez unpack the biggest insights from the 2025 GHX Summit. With decades of combined experience in healthcare supply chain, Dan and Juan break down key challenges discussed at the event, including data quality, training effectiveness, and testing strategies. 

    Plus, they explain why bringing supply chain to the table early in ERP decisions can make or break long-term success. Whether you're navigating a CloudSuite rollout or just trying to manage your item master, this episode offers real solutions for building resiliency in your supply chain.

    42 min
  • A Deep Dive Inside Infor Connect 2025

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    Join RPI Principal Technical Consultant Jeremy Stoltzfus as he discusses the biggest takeaways from this year’s Infor Connect conference in Dallas. From deep dives into the Velocity Suite and the latest in reporting enhancements to improved user experience upgrades and GenAI applications for frontline workers—this episode covers it all.

    Whether you're already on CloudSuite or planning your migration, this conversation highlights the tools, strategies, and innovations shaping the path to cloud excellence. Don’t miss this insider look at where Infor is headed next.

    35 min
  • When Software Stops Being Rigid, Work Gets Easier

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    In this episode of RPI Tech Connect, host Chris Arey sits down with Myles Coates, Cloud Engineer and “solutions expert” on the Yoga team at RPI Consultants. Together, they discuss the overwhelming landscape of enterprise software and explore how Yoga Flexible Software is cutting through the noise with AI-driven, tailor-fit solutions.

    Myles shares real-world examples, from automating vendor alias recognition to processing over 100 million documents with custom classification models—and shows how Yoga listens, learns, and evolves with its users. You’ll also get a glimpse into how customer feedback directly shapes product features and why “flexibility” isn’t just a tagline, but a core philosophy.

    Whether you’re a tech leader or just software-curious, this conversation offers a sharp look at what modern enterprise solutions should be doing with AI.

    25 min
  • Infor Velocity, Unpacked: Real Talk on ERP Value After Go-Live

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    In this episode of RPI Tech Connect, Chris Arey and Richard Leigh Stout take a grounded look at Infor’s newly released Velocity Suite, what it actually is, what problems it aims to solve, and the type of value organizations can expect to experience with the new solution.

    From process mining and automation tools to embedded GenAI, they explore how Velocity might help close the ERP “value void” that many organizations face post-go-live. But with any emerging solution, there’s nuance: what’s real, what’s possible, and what’s still to come? If you're live on the cloud and wondering what to do next, this is your honest roadmap to making the most of Infor’s latest release—without the fluff.

    35 min
  • From Job Titles to Skill Sets: Winning the AI Job Shift

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    In this episode of RPI Tech Connect, Melissa Olson, RPI's Director of Infor HCM Solutions, returns to the pod for a candid conversation about one of the most important workforce transformations of our time: the shift from job titles to a skills-based economy.

    Tune in as she offers insights into how AI is reshaping the way we work, what employees can do to stay relevant, and how organizations can support upskilling without losing the human element. Melissa offers practical advice on self-advocacy, identifying transferable skills, and using AI tools like ChatGPT, Claude, and Perplexity not just to survive the shift, but to lead it.

    Whether you’re adapting to new tech, rethinking your role, or guiding a team through change, this episode will inspire you to approach AI and the future of work with a fresh perspective.

    30 min
  • ERP Starts Here: How Due Diligence Drives Project Success

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    Before you sign the contract or assign resources, there's one thing every ERP project needs, a health dosage of due diligence. In this episode of RPI Tech Connect, we sit down with Senior Project Manager Laura Vela to break down the most common missteps organizations make when kicking off ERP initiatives, as well as steps on how to avoid them.

    From misunderstood functionality to gaps in vendor scope, Laura walks us through five key areas to get right from day one: contracting, governance, resource planning, vendor management, and budget protocols.

    Tune in to hear real-world success stories and leave with practical steps you can take today to set future projects up for success.

    29 min

About RPI Tech Connect

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RPI Tech Connect brings you real conversations with the people implementing ERP and workforce technology every day. Host Chris Arey talks cloud migrations, change management, and what's working across…