In this powerful follow-up to our transportation mini-series, Curtis Chong joins host Kim Wardlow to unpack the complexities of transportation access for individuals who are blind or have low vision—especially in rural communities. From building meaningful relationships to hiring “biological interfaces” (aka friends and human assistants), Curtis breaks down practical solutions with insight, wit, and experience.

He also addresses persistent issues in rideshare discrimination—particularly for guide dog users—and the limits of current advocacy within companies like Uber and Lyft. Curtis doesn’t just talk policy—he brings it down to the local level, offering actionable advice for anyone who wants to advocate in their town, build relationships with local officials, and contribute as a valued member of their community.

This is an unmissable episode for anyone navigating transportation with vision loss, as well as allies, policymakers, and public transit advocates who want to create a more inclusive world.

⏱️ Chapter Markers:

00:00 – Introduction by Jonathan Price

01:32 – Curtis discusses rural transportation challenges

04:00 – Hiring “biological interfaces” and creative problem-solving

07:10 – Society’s dependence on visual information

09:35 – Aging, low vision, and driving: the emotional transition

11:55 – Issues with on-demand rides and guide dog discrimination

14:23 – Uber’s optional guide dog registration and its limitations

16:52 – Language barriers and the need for better communication with drivers

19:15 – Strategies for being seen, assertiveness in locating your ride

21:30 – Honking horns: the low-tech solution that works

23:59 – Defining independence and managing assistance

26:24 – Real advocacy at the local level: signals, sidewalks, and city hall

28:49 – Building connections: post office relationships and civic engagement

31:11 – Finding and offering value as a blind community member

32:56 – Rethinking transit: big ideas for a better future

35:23 – Wrapping up + Teaser for next week’s episode on family advocacy

📞 Contact Info:

Aftersight

Phone: (720) 712-8856

Email: [email protected]

Website: aftersight.org