In this episode of Beers with Contractors, hosts Will and Terry welcome Mark Winhoffer, head of the customer success team at Rilla, an AI-driven feedback tool for sales teams. The discussion includes the importance of using polite language with AI, Rilla's application in improving sales performance, and how it provides real-time, actionable feedback. The team also dives into humorous anecdotes from sales calls, the importance of emotional intelligence, and the tangible results businesses can achieve using Rilla. The conversation touches on the challenges of implementing AI in sales, legal considerations, and the importance of human involvement in utilizing AI technology effectively.

00:00 Introduction

00:47 AI Etiquette and Humor

03:16 Deep Dive into Rilla's Features

06:46 Sales Techniques and AI Feedback

14:21 Personal Stories and Sales Insights

27:02 AI Integration in Daily Life

28:21 Hilarious Sales Objection Stories

35:03 Privacy and Legal Concerns

38:15 The Human Element in Sales

42:14 Customer Success and Data Utilization

46:24 Future of AI in Sales

51:20 Conclusion

Contact Mark Winhoffer on:

Website:https://www.rilla.com/

LinkedIn: https://www.linkedin.com/in/mark-winhoffer-%F0%9F%87%B5%F0%9F%87%AD%E2%9A%BD%EF%B8%8F-b36282189/

LinkedIn (Rilla): https://www.linkedin.com/company/rilla-co/

Facebook: https://www.facebook.com/profile.php?id=100092587457445

Youtube: https://www.youtube.com/@RillaMedia

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