Disruption has been the theme of Ronen Journo’s 28-year career, so his perspective on this period of rampant experimentation in corporate real estate is particularly prescient. Ronen is Senior Managing Director and European Head of Management Services & Operations at Hines, a privately owned real estate investment, development, and management firm. In this episode, he and Ryan discuss how the pandemic provided an accelerant for challenges that had been on a slow burn for decades, and the need for corporate real estate professionals to focus on the experiences of the people who use the built environment in order to fully realize its value. For more MillerKnoll insights, visit millerknoll.com/ideas-in-action.