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Some background about today’s guest, Andrew D. Gilman is the President/CEO and founder of CommCore Consulting, a public relations and communications firm based in Washington DC. He is an award-winning journalist and lawyer. Mr. Gilman has handled some high-profile crisis issues, including counsel to Johnson & Johnson in the Tylenol crisis, the Government of Canada during the SARS Outbreak, and global training assignments for General Motors, PepsiCo, and several pharmaceutical companies. He is also the author of the best-seller, Get to the Point: How to Say What you Mean and Get What You Want. 

During Andrew's interview, we covered the following:
What areas of crisis communications do you see that public sector PIO's need to improve upon? 
Q – How can the Public Information Officers improve trust in the community of their police officers?
Q – The speed of social media has impacted the news cycle; we are reminded of it daily. You conduct training for executives and corporations. What type of training should public information officers do for their executives and staff?
Q – Public Information Officers have vast responsibilities, including being in the room with the decision-makers. Yet some public sector executives continue to keep them out of the decision-making process. How does the PIO get themselves into that room?
Q – Crises occur in all types, natural disasters, technological and manmade disasters. Planning and preparing for these types of incidents are crucial. Where should the PIO be looking for training to assist 

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