First-time marketplace founders often struggle to balance speed to market and marketplace quality. 

On the one hand, launching an MVP as fast as possible is often the best strategy.

On the other hand, high quality and trustworthiness are essential, especially for peer-to-peer marketplaces.

Despite being first-time founders, Gaurav Singhal and Dirk-Jan ter Horst cracked this trade-off from the get-go. When they launched their peer-to-peer car rental platform in Singapore, their sole focus was to get to the market fast. Yet they had a clear vision for Drive lah’s customer experience from day one.

In the latest episode of Two-Sided, Gaurav shares his lessons on:

• Transitioning from a corporate job to entrepreneurship: both founders were working at the same corporation, where they conceived the idea over lunch.
• Testing potential features with manual work before building them – and spending lots of time with customers in the process. 
• Launching fast with Sharetribe Flex without compromising on their customer experience vision.
• Working with regulatory limits: before Drive lah, it was illegal in Singapore for private individuals to rent out their car.
• Putting trust front and center: having raised their seed round one month before Covid, Drive lah was able to turn a potential disaster into a tailwind.
• Expanding Drive lah to Australia as Drive mate.
• And much more.

An enlightening episode, with something for everyone building a marketplace.