Brian Scudamore is the CEO behind O2E, the banner company for heavyweight brands like 1-800-GOT-JUNK? and Shack Shine.Not bad for a boy who didn’t graduate high school.Now he’s the founder of a customer service empire worth hundreds of millions and loving every moment of it. The Wolf and Brian get into Brian’s secret sauce, AKA the beer and barbecue test, why watching people grow brings him such joy, and his books aimed at helping potential franchise owners buy and scale a business.If you’ve enjoyed listening to Franchise Empires, I’d be so grateful if you could drop me a 5-star review on <a href="https://ratethispodcast.com/franchiseempires">Rate My Podcast</a>. Thank you so much!Follow Brian:LinkedIn: <a href="https://www.linkedin.com/in/scudamore">linkedin.com/in/scudamore</a>Twitter: <a href="https://twitter.com/BrianScudamore">https://twitter.com/BrianScudamore</a>Check out<a href="https://workweek.com/brand/te-wolf-of-franchises/"> The Wolf’s newsletter</a>Stay up-to-date on all things Franchise Empires by following The Wolf on Twitter:<a href="https://twitter.com/franchisewolf"> https://twitter.com/franchisewolf</a>

Brian Scudamore is the CEO behind O2E, the banner company for heavyweight brands like 1-800-GOT-JUNK? and Shack Shine. Not bad for a boy who didn’t graduate high school. Now he’s the founder of a customer service empire worth hundreds of millions and loving every moment of it. The Wolf and Brian get into Brian’s secret sauce, AKA the beer and barbecue test, why watching people grow brings him such joy, and his books aimed at helping potential franchise owners buy and scale a business. If you’ve enjoyed listening to Franchise Empires, I’d be so grateful if you could drop me a 5-star review on Rate My Podcast. Thank you so much! Follow Brian: LinkedIn: linkedin.com/in/scudamore Twitter: https://twitter.com/BrianScudamore Check out The Wolf’s newsletter Stay up-to-date on all things Franchise Empires by following The Wolf on Twitter: https://twitter.com/franchisewolf

Brian Scudamore is the CEO behind O2E, the banner company for heavyweight brands like 1-800-GOT-JUNK? and Shack Shine.Not bad for a boy who didn’t graduate high school.Now he’s the founder of a customer service empire worth hundreds of millions and loving every moment of it.&nbsp;The Wolf and Brian get into Brian’s secret sauce, AKA the beer and barbecue test, why watching people grow brings him such joy, and his books aimed at helping potential franchise owners buy and scale a business.If you’ve enjoyed listening to Franchise Empires, I’d be so grateful if you could drop me a 5-star review on <a href="https://ratethispodcast.com/franchiseempires" rel="noopener noreferrer">Rate My Podcast</a>. Thank you so much!Follow Brian:LinkedIn: <a href="https://www.linkedin.com/in/scudamore" rel="noopener noreferrer">linkedin.com/in/scudamore</a>Twitter: <a href="https://twitter.com/BrianScudamore" rel="noopener noreferrer">https://twitter.com/BrianScudamore</a>Check out<a href="https://workweek.com/brand/te-wolf-of-franchises/" rel="noopener noreferrer"> The Wolf’s newsletter</a>Stay up-to-date on all things Franchise Empires by following The Wolf on Twitter:<a href="https://twitter.com/franchisewolf" rel="noopener noreferrer"> https://twitter.com/franchisewolf</a>

S3 E6: How Brian Scudamore Built a Customer Service Empire With People At Its Heart

Most startups are doomed to fail. But there’s an alternative route to financial freedom for hungry entrepreneurs. One that involves far less risk, far more work-life balance, and just as much profit. Franchises. Franchise Empires gives aspiring franchise owners the playbook to build a multi-unit franchise empire of their own. Every episode we hear from guests who are building their franchise empire: Franchisees who started with one unit and aren’t stopping until they get to dozens, hundreds, or even thousands more locations. Hosted by The Wolf, you’ll hear exactly how to turn your ambition into tangible actions and take your first steps up the franchise ladder. We’ll break down the steps you need to take open your first franchise, your second location and beyond, along with the many pitfalls to avoid. Wolf answers all your questions about owning and running your franchise, and interviews guests with first hand experience like Greg Flynn, the multi-billion dollar restaurant franchisee, Jamie Weeks, the largest OrangeTheory franchisee in the world who’s launching his own fitness franchise SweatHouz, and Jason McGowan, Co-founder and CEO of Crumbl cookies. Want to get started on your franchise owning journey? Tune in every Tuesday for a new episode. Make sure to subscribe wherever you get your podcasts.
Interested in participating as a guest at Franchise Empires? Submit your request here!

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Entrepreneurship

Investing

Management

Most startups are doomed to fail. But there’s an alternative route to financial freedom for hungry entrepreneurs. One that involves far less risk, far more work-life balance, and just as much profit. Franchises. Franchise Empires gives aspiring franchise owners the playbook to build a multi-unit franchise empire of their own. Every episode we hear from guests who are building their franchise empire: Franchisees who started with one unit and aren’t stopping until they get to dozens, hundreds, or even thousands more locations. Hosted by The Wolf, you’ll hear exactly how to turn your ambition into tangible actions and take your first steps up the franchise ladder. We’ll break down the steps you need to take open your first franchise, your second location and beyond, along with the many pitfalls to avoid. Wolf answers all your questions about owning and running your franchise, and interviews guests with first hand experience like Greg Flynn, the multi-billion dollar restaurant franchisee, Jamie Weeks, the largest OrangeTheory franchisee in the world who’s launching his own fitness franchise SweatHouz, and Jason McGowan, Co-founder and CEO of Crumbl cookies. Want to get started on your franchise owning journey? Tune in every Tuesday for a new episode. Make sure to subscribe wherever you get your podcasts. Interested in participating as a guest at Franchise Empires? Submit your request here!

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S3 E6: How Brian Scudamore Built a Customer Service Empire With People At Its Heart

S3 E6: How Brian Scudamore Built a Customer Service Empire With People At Its Heart

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