In the second of our two podcasts with Francis Annan of UC Berkeley on his research on mobile money first in Ghana, then beyond, Tim Phillips discusses how he worked with commercial providers, not just to set up the RCTs designed to investigate the extent and reduce financial fraud, but to ensure that the insights could be scaled up. 

While contacting sceptical commercial providers can often meet with little or no response, he says, the ability to frame research in a way that makes them realise the commercial value as well as the social value can get, and keep, their attention – and lead to a long-run partnership that achieves more than working independently or through regulators.