In this episode of the Profitable NDIS Provider Podcast, hosts Paul Bryan and Tania Gomez sit down with Parth Patel from Stratex to unpack the disability worker cost model and what it means for NDIS businesses.

Parth shares his journey from working frontline roles in the disability sector to founding multiple businesses, and now consulting with Stratex to help providers build sustainable and profitable services. He breaks down how the disability worker cost model affects margins, key cost drivers providers must understand, and the importance of optimisation in today’s challenging environment.

If you’re running an NDIS business and want clarity on your numbers, this episode is packed with practical insights — including a free cost calculator tool that shows exactly where your business stands.

Episode Highlights:

00:00 – Welcome & introduction to Parth Patel

03:10 – Parth’s background & founding multiple NDIS ventures

05:45 – Why margins are razor-thin & the reality of $1 per billable hour

08:20 – Breaking down the disability worker cost model: labour costs & overheads

12:05 – Common mistakes providers make with supervision & rostering

14:20 – Using the Stratex disability cost calculator to identify risks & opportunities

16:50 – Practical steps to optimise your business & improve sustainability

Listen via:

Podbean: ⁠https://profitablendisprovider.podbean.com/⁠

Apple Podcast: ⁠https://apple.co/3UQI0cA⁠

Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠

YouTube: @ProfitableNDIS_ProviderPodcast

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