The Airways Podcast

S9E4: The Alaska Airlines Episode with Brandon Farris


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⚠️ Programming Note:This episode was recorded a month ago, and due to scheduling delays, we’re only now releasing it. If the “Winners and Losers” segment feels slightly outdated, that’s the reason — but the conversation still offers highly relevant insights into Alaska Airlines and the broader U.S. airline landscape.

📌 Quick Industry Update (as of Sun, November 2, 2025):Since recording, Alaska Airlines has made several major headlines:

* “One Code to Rule the West Coast” – Alaska has now secured a single operating certificate with Hawaiian Airlines, marking a key step in their integration.

* The carrier also announced 13 new West Coast routes, further cementing its regional dominance.

* And most recently, an IT outage forced a temporary ground stop, briefly halting all Alaska flights on the night of its quarterly earnings release.

Keywords

Alaska Airlines, aviation, travel, airline industry, mergers, customer loyalty, in-flight experience, airline competition, Seattle, Hawaiian Airlines

Summary

In this episode of the Airways Podcast, the hosts dive into the world of Alaska Airlines — its evolving identity, strategic growth, and distinct position in the U.S. airline landscape. Guest Brandon Farris, Senior Advisor at Airways Magazine, joins to discuss his personal experiences with the airline and how it has changed over time, especially following the merger with Virgin America.

The conversation explores travel experiences, network strategy, brand identity, on-board product, loyalty culture, and the competitive tension between Alaska and other carriers such as Delta and Southwest. The episode wraps with future predictions for the airline and reflections on current industry shifts.

Takeaways

* Alaska Airlines maintains strong customer loyalty in the Pacific Northwest.

* The merger with Virgin America reshaped its network and fleet strategy.

* Alaska is increasing international service, including expansion into Asia.

* The in-flight experience and food offerings are consistently well-reviewed.

* Alaska’s quirky branding and identity help it stand out from larger carriers.

* Competition in Seattle, especially with Delta, remains intense.

* Post-merger, Alaska is prioritizing better utilization of aircraft and new routes.

* Market share and brand positioning continue shifting across U.S. airlines.

* Alaska’s domestic catering is considered among the best in the industry.

* The airline’s long-term outlook remains strong with new aircraft and routes coming online.

Sound Bites

* “I could take photos.”

* “Alaska’s quirky.”

* “Alaska has won in Seattle.”

Chapters

* Introduction to Alaska Airlines and the West Coast Aviation Scene

* Brandon Farris: Journey with Alaska Airlines

* Alaska Airlines’ Network Expansion and Changes

* The Legacy of Virgin America and Its Impact on Alaska Airlines

* The Shrinking Landscape of West Coast Airports

* Alaska Airlines’ Strategic Shifts

* Seattle vs. Portland: The New Hub Dynamics

* Regulatory Challenges in Airline Mergers

* Alaska Airlines vs. Southwest: A Market Comparison

* Alaska’s International Expansion Plans

* The Future of Hawaiian Airlines and Its Routes

* Exploring Airline Preferences and Perceptions

* Loyalty and Competition in the Airline Industry

* Brand Identity and Customer Experience

* Market Dynamics and Airline Strategies

* Winners and Losers in the Airline Landscape

Discover the All-New Airways Digital

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Hosted by Helwing Villamizar, Rohan Anand, and Vinay Bhaskara

Produced by Helwing Villamizar

Media: Alaska Airlines, Andrew Henderson, Brandon Farris, Daniel Gorun, and Michael Rodeback



This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit airwaysmagazine.substack.com/subscribe
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