In this episode of the Skift Travel Podcast, Editor-in-Chief Sarah Kopit and Head of Research Seth Borko sit down with Warren Fields, CEO of Pyramid Global Hospitality, one of the largest hotel management companies in the world. Fields offers a rare inside look at how hotel operators really think, from the economics of rising costs and stagnant revenues to the ongoing talent challenges reshaping hospitality.

The conversation spans the full landscape of hotel operations: why management companies are in the “value creation business,” how Pyramid negotiates healthcare, insurance, and labor efficiencies at scale, and why personalization is becoming the new standard for both branded and independent hotels. Fields also shares his views on AI’s practical role in hotel operations, the future of non-alcoholic beverage trends, and the generational shift reshaping hotel jobs and workplace expectations.

Plus, he gives candid advice to travelers on how to get better service, reflects on the industry’s most outdated habits, and explains what truly makes a hotel stay feel memorable. A sharp, behind-the-scenes look at the business of running hotels today.

This episode is brought to you by ⁠⁠⁠⁠Amazon!⁠⁠⁠⁠ To learn more, go to ⁠⁠⁠⁠advertising.amazon.com⁠⁠

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On this episode of the Skift Travel Podcast, hosts Sarah Kopit and Seth Borko sit down with Ken Cruse, CEO and Co-Founder of Soul Community Planet, one of hospitality’s most unconventional emerging brands. Cruse, whose background spans Marriott, Host Hotels, and Sunstone Hotel Investors, walks us through why he left the traditional hotel playbook behind to build a vertically integrated company centered on conscious living.

Ken breaks down the philosophy that drove SCP’s creation, from its biophilic design and wellness-driven experiences to its “fair trade pricing” model that lets guests decide what they believe their stay was worth. He also talks candidly about the inefficiencies he sees across the industry, how AI and automation are reshaping hotel operations, the surprising demographics of the so-called “mindful traveler,” and how SCP raised 210 million dollars in venture capital for an asset-heavy hospitality concept.

If you want a fresh perspective on what the next generation of hospitality brands might look like, why premium pricing doesn’t scare off today’s traveler, or how a hotel can blend community, wellness, and sustainability without losing financial discipline, this conversation offers a rare inside look.

This episode is brought to you by ⁠⁠⁠Amazon!⁠⁠⁠ To learn more, go to ⁠⁠⁠advertising.amazon.com⁠

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In this episode of the Skift Travel Podcast, Sarah Kopit and Seth Borko unpack one of the biggest stories in global tourism right now: Saudi Arabia’s explosive push to become a world travel hub.

Fresh off a reporting trip to Riyadh, Sarah shares on-the-ground insights from Tourise—including the scale of development, the country’s prestige mega-projects, and the challenges of turning early momentum into mass-market appeal. Seth analyzes Saudi’s real tourism numbers and what they reveal about the nation’s long-term strategy.

The episode also breaks down Google’s latest move into AI-powered travel booking and what it could mean for OTAs like Expedia and Booking. Plus, the hosts revisit the Marriott and Sonder fallout, debate a controversial bet tied to the Epstein files, and wrap the show with their weekly winners and losers ahead of the Thanksgiving holiday.

Presented by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠EF World Journeys⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

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In this airline-deep-dive edition of the Skift Travel Podcast, Head of Research Seth Borko teams up with Airline Editor Gordon Smith to unpack one of the most puzzling trends in global aviation: why ultra-low-cost carriers soar in Europe while their U.S. counterparts continue to stumble.

Drawing on fresh analysis and industry reporting, they break down the cost pressures reshaping the American market, the rise of basic economy among network carriers, and why loyalty programs work so differently across continents.

The conversation ranges from Ryanair’s viral social strategy to Frontier’s push for premium seating, the economics behind airport infrastructure, and the surprising ways geography shapes airline profitability. It’s a fast, highly informed tour through the forces redefining modern air travel.

Presented by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠EF World Journeys⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

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In this episode of the Skift Travel Podcast, Editor-in-Chief Sarah Kopit and Head of Research Seth Borko unpack a big week in travel and politics.

Fresh off Skift Global Forum East in Abu Dhabi, they discuss how the center of gravity in global tourism is moving eastward and what it means for destinations across the Middle East and Asia.

Then, they share exclusive insights from Skift’s interview with New York City’s newly elected mayor, Zohran Mamdani, who reveals plans to boost the city’s tourism budget, tackle Airbnb regulation, and appoint a “tourism czar” ahead of the 2026 World Cup.

The conversation wraps with highlights from Abu Dhabi’s aviation boom, TripAdvisor’s restructuring, and a surprising “winner of the week” involving pampered falcons.

Presented by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠EF World Journeys⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

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In this episode of the Skift Travel Podcast, Editor-in-Chief Sarah Kopit and Head of Research Seth Borko are joined by aviation attorney Jennifer Trock, a partner at Morgan Lewis and one of the leading legal minds in global aviation.

Together, they unpack what the latest U.S. aviation legislation means for travelers — from a $12.5 billion overhaul of air traffic control to the slow path toward airport privatization. The conversation also explores the rise of electric vertical takeoff and landing (eVTOL) aircraft, the regulatory hurdles ahead, and how the race toward flying taxis could redefine short-haul travel by 2028.

Presented by ⁠⁠⁠⁠⁠⁠⁠⁠⁠EF World Journeys⁠⁠⁠⁠⁠⁠⁠⁠⁠.

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In this episode of the Skift Travel Podcast, Editor-in-Chief Sarah Kopit and Head of Research Seth Borko unpack the transatlantic slowdown — why over a million European tourists are skipping the U.S. and what it means for global travel.

Fresh off Skift’s first-ever Transatlantic Summit, they dive into the data behind the world’s most important travel corridor, exploring how politics, sustainability, and shifting traveler behavior are reshaping cross-Atlantic tourism.

They also share insights from airline and rail leaders, debate the economics of sustainability, and launch a new rapid-fire format featuring predictions, myths, and travel tips.

Presented by ⁠⁠⁠⁠⁠⁠⁠⁠EF World Journeys⁠⁠⁠⁠⁠⁠⁠⁠.

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In this Skift Travel Podcast live session from Skift Global Forum, Skift’s Founding Editor Dennis Schaal sits down with Glenn Fogel, CEO of Booking.com and Booking Holdings, for a wide-ranging discussion on how technology is reshaping online travel.

Fogel reflects on Booking’s evolution from the dot-com era to the dawn of agentic AI, sharing how the company is using new tools to enhance customer experience, unify its connected trip vision, and expand its B2B partnerships.

He also weighs in on competition with Airbnb, regulation challenges in Europe, and the future of distribution through large language models like ChatGPT and Gemini — offering an insider’s perspective on what it takes to stay ahead in an increasingly AI-driven travel landscape.

Presented by ⁠⁠EF World Journeys⁠⁠.

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In this special Skift Travel Podcast live session from Skift Global Forum, Skift CEO and Founder Rafat Ali sits down with Brian Chesky, CEO and Founder of Airbnb, for an in-depth conversation about the company’s evolution and what’s next for one of the world’s most influential travel brands.

Chesky discusses Airbnb’s bold expansion beyond stays into services and experiences, its renewed focus on hotels and global markets, and how the company is preparing for a new era of AI-powered travel.

From addressing slowing growth to redefining how travelers book and experience trips, this wide-ranging discussion offers an unfiltered look into Airbnb’s future and the broader shifts shaping travel and technology.

Presented by ⁠EF World Journeys⁠.

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Luxury hospitality veteran Anna Nash, now President of Explora Journeys, joins Skift’s Sarah Kopit and Seth Borko to unpack how the brand is reframing the cruise experience as “ocean travel.”

From positioning ships as floating boutique hotels to balancing wellness, cuisine, and destination immersion, Nash shares how Explora Journeys is targeting both longtime cruisers and first-time travelers.

The conversation explores challenges in standing out in a crowded luxury market, shifting booking behaviors, and the role of sustainability and community-building at sea.

Presented by ⁠⁠⁠⁠⁠⁠⁠EF World Journeys⁠⁠⁠⁠⁠⁠⁠.

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