Safety Chats Podcast

In the latest episode of the Baldwin Safety Chat Podcast, join host Jason as he delves into the critical realm of media emergencies within safety management. Drawing from personal experiences, Jason explores the power of Agenda Setting Theory in shaping external and internal perceptions of an organization during crises. Learn how to frame communications effectively, control the narrative, and implement a media strategy in emergency response plans. Discover the importance of addressing media aspects for business continuity and internal changes, ensuring your organization maintains control of its story in the face of challenges. Tune in for valuable insights and practical tips on enhancing safety communication and organizational resilience.

Contact Safety Chats 

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ 
• Follow on Facebook @BaldwinSafety 
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com 

Thanks for listening and stay safe! 

We begin the episode providing insights into the recent developments involving Baldwin Aviation's acquisition by Portside Group and the benefits of the acquisition, including increased professional development and support capacity, especially in terms of software development.

The podcast goes on to highlight what you can expect in Season 3: a continued focus on various safety management topics, including SPIs, SPTs, NPRM Part 5, and the Hierarchy of Controls in business aviation. We'll also delve into organizational excellence ideas, such as Actor Network Theory and Sociotechnical Systems, and discusses the influence of technology on organizations and the media's role in shaping perceptions during emergency situations. We'll explore attribution theory, just culture, learning organizations, and psychological safety in the upcoming season to provide valuable insights into safety management and organizational excellence within the context of aviation. Don't miss a single episode!

Contact Safety Chats 

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ 
• Follow on Facebook @BaldwinSafety 
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com 

Thanks for listening and stay safe! 

In this episode, we delve into the topic of power and its resonance within the realm of safety management. The discussion emerges from conversations with fellow safety managers, highlighting the pivotal question of the power that safety managers possess and the ability of safety managers to influence and enact change.

We'll introduce the six distinct levels representing different aspects of power and how to attain it. The bottom three levels—Legitimate, Reward, and Coercive Power—are tied to organizational structure and are typically available to individuals in higher leadership roles.  However, the safety managers might find themselves lacking access to these three tools despite their titles. 

The discussion then moves to the next two levels—Expertise and Charisma. You'll be encouraged to continue learning and expanding your understanding of safety management principles to exude confidence and drive change effectively. 

Contact Safety Chats 

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ 
• Follow on Facebook @BaldwinSafety 
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com 

Thanks for listening and stay safe! 

In this podcast episode, a continuation of the SPIs series from last week, the focus shifts to the concept of using multipliers for improved safety metric measurement. 
The host, Jason Starke, emphasizes the significance of utilizing rates as a more accurate way to monitor safety performance, accounting for operational variations. The key idea here is employing multipliers to transform decimal-based rates into whole numbers, simplifying data representation on graphs. The process involves dividing event numbers by operational quantities and then applying a chosen multiplier, leading to clearer and more comprehensible graphs. The episode concludes by highlighting the practical advantages of this approach in enhancing data visualization and decision-making.

Contact Safety Chats 

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ 
• Follow on Facebook @BaldwinSafety 
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com 

Thanks for listening and stay safe! 

 In today's episode, we explore the concept of "Alert Levels" or "Triggers" and how they play a crucial role in monitoring the performance of risk controls.

We discuss insights into the challenges faced by organizations in measuring against objectives and achieving desired outcomes. Drawing parallels to gauges in a cockpit or a car, Dr. Starke explains the importance of monitoring risk controls to ensure their effectiveness in reducing potential consequences. Learn valuable tips on setting appropriate alert levels, whether through the standard deviation method or subjective analysis, and how they trigger investigations into adverse trends.

Resources:
Never/Zero Thinking by Steven Shorrock
Data Analysis Course from BaldwinVirtualTraining.com - Course teaches how to figure standard deviation and more about data analysis you can use in your role. 

Contact Safety Chats 

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ 
• Follow on Facebook @BaldwinSafety 
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com 

Thanks for listening and stay safe! 

In this episode, we explore the theory of constraints and its application to our work in identifying failures or potential failures in systems.

 The theory of constraints suggests that the total output of a system is limited by its most constraining element.  We apply this concept to various systems, such as flight departments, airlines, and maintenance departments, where constraints and capacities come into play. In technical systems like assembly lines, it's easier to optimize and adapt to constraints. However, in social systems involving human elements, adapting to constraints can lead to potential problems.

We discuss the five focusing steps of constraint theory:

1. Decide how to exploit the system's constraints: Optimize the output of the constrained element within the constraints of human performance and other relevant factors.
2. Subordinate everything else to the above decision: Adjust other elements within the system to align with the capacity of the constrained element, even if it means reducing output or adapting to the limitations - with Jason's asterisks "within human performance limitations."
3. Elevate the system's constraints: Increase the capacity of the constrained element by adding resources, such as hiring more personnel or utilizing external sources.
4. If the previous steps have resulted in a constraint being resolved, go back to step one: Continuously reassess the system and identify new constraints that may have emerged as a result of resolving previous constraints. 

Join us as we explore these concepts and strive to improve our understanding of systems and safety management.

Resources:
Theory of Constraints by Eliyahu M. Goldratt
The Logical Thinking Process: A Systems Approach to Complex Problem Solving by  H. William Dettmer

Contact Safety Chats 

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ 
• Follow on Facebook @BaldwinSafety 
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com 

Thanks for listening and stay safe! 

This podcast explores the concept of organizations as systems, consisting of interconnected subsystems and the challenges and intricacies of managing safety within this complex web of systems. Gain a fresh perspective on incident and accident investigations, and why simply attributing blame to human error may not be sufficient.

We explore the importance of looking beyond surface-level causes and adopting a lateral, holistic approach to understanding system failures. Listeners are encouraged to become systems thinkers, embracing the complexity of their organizations and adopting a more comprehensive approach to safety management. By expanding their understanding of system behavior and interaction, safety professionals can better identify potential risks and devise effective preventive measures.

Resources: 

1. Book: Systemantics by John Gall
2. Authors on systems: Ludwig von Bertalanffy, Peter Senge, Donella Meadows

Contact Safety Chats 

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ 
• Follow on Facebook @BaldwinSafety 
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com 

Thanks for listening and stay safe! 

In this episode, we embark on a thought-provoking discussion inspired by recent events. Our host reflects on the tragic loss of Stockton Rush and the Ocean Gate submersible Titan, which was on a mission to explore the Titanic wreckage. While the incident has made headlines, our focus goes beyond the tragedy. 

Join us as we challenge the notion that safety is the absence of risk and explore the crucial role of safety managers in assessing, mitigating, and communicating risks. Discover why understanding and managing risks wisely is essential for organizations to grow while ensuring the safety and well-being of their employees and stakeholders. Tune in to gain valuable insights and join the conversation on risk and safety management.

Contact Safety Chats 

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ 
• Follow on Facebook @BaldwinSafety 
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com 

Thanks for listening and stay safe! 

In this episode, we discuss the impact of heat on workers who don't have the luxury of a climate-controlled environment. We gain a greater understanding of the dew point and how it affects the efficiency of sweating and evaporation. We then delve into signs of heat stress and urge listeners to take preemptive measures, including implementing a policy for excessive heat conditions."

Contact Safety Chats 

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ 
• Follow on Facebook @BaldwinSafety 
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com 

Thanks for listening and stay safe! 

Organizations tend to react really quickly when something goes wrong in their systems. They jump to find a solution without taking the time to fully understand how the system works. This can lead to too many rules and regulations in the work environment, making things overly complicated.

Dr. Jason Starke shares interesting examples of how this kind of knee-jerk reaction caused even more problems in flight operations. It's important to pay attention and learn from these mistakes. By actively listening and thinking about these examples, we can gain valuable insights and avoid making the same errors. This will help create a more sustainable and efficient work environment for everyone involved.

Resources:
Dr. Steven Shorrock: Psychologist and Ergonomist and Human Factors Specialist, with experience in aviation, rail, onshore process industries, healthcare and government administration. https://hf-sts.com/dr-steven-shorrock/
Dr. Donella Meadows:  Pew Scholar in Conservation and Environment and a MacArthur Fellow, was one of the most influential environmental thinkers of the twentieth century. https://donellameadows.org/ 

Contact Safety Chats 

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ 
• Follow on Facebook @BaldwinSafety 
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com 

Thanks for listening and stay safe!