Chat GPT was launched a year ago in November 2022, and its existence has consistently brought to the forefront questions surrounding adoption and implementation of AI and technology. It comes as no surprise that insurers are increasingly exploring new opportunities made possible by generative AI. 

In this podcast, Matthew Grant speaks to Sam Taylor and Paul Merrey from KPMG to discuss how generative AI tools can be integrated into the insurance industry. The conversation covers the importance of education and experimentation with regards to the implementation of AI, as well as the exciting developments occurring as a result of KPMG Ignition as well as Microsoft Copilot.

Key talking points:

• How the insurance industry is embracing generative AI

Want to learn more? 

Find below links to some key reading recommended by Sam Taylor and Paul Merrey on topics covered in this week’s podcast:

• Generative AI: From buzz to business value - 2023 KPMG Generative AI Survey Report

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Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Identify key areas in which generative Artificial Intelligence can be implemented into the insurance industry

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 267 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.