In this episode, Ray and John discuss managing your team and your manager.  Whether it’s one-on-ones, goals, or daily activities, both the employee and the manager can be more successful by engaging in effective communication.

In this episode, Ray and John discuss setting, defining, and achieving attainable sales goals.

In this episode, Ray and John discuss when and how to train.  Do you need a dedicated time with a classroom setting or do you train in real time throughout the day?

In this episode, Ray and John discuss submitting a deal to the bank.  Who knows how to get a deal bought?

In this episode, Ray and John discuss ways to maintain a high level of excitement about the sales process and the product being offered.

In this episode, Ray and John discuss the circle of shame – where sales careers go to die.  Don’t get involved in the negatvie discussions about the project, the product, or the staff.   Keep a positive attitude and find the opportunity in the obstacle.

In this epiode, Ray and John discuss the power of a second voice. Sometimes, even hearing the same information twice can be the catalyst for making a decision.

In this episode, John is in the studio, but Ray is on the road visiting a client in Atlanta, GA.  The topic is hiring and onboarding.  What training do “green peas” need in order to be successful from day one?

In this episode, Ray and John discuss the various ways to use the phrase “Great News” whether it’s in the close, on a phone up, when leaving a message, etc.

In this episode, Ray and John discuss the Save-A-Deal Phone Call.  That is, calling a customer who has just left the showroom to see what can be done to save the deal right away.