In this episode, Ray and John come to terms with their lack of communication while discussing trade value discussions, the used car market, and current events.  In the following episode, they discuss trade value discussions with customers.

In this episode, Ray and John discuss being the best you that you can be, whatever that means to you!   Listen as John has a hard time handling his pre-workout supplement.

In this episode, ray and John discuss a grab bag of topics taken straight from today’s LinkedIn feed.   Here is the article menitoned in the podcast referencing VW and their EV initiative: All VW retailers agree to ‘agency’ approach to selling electric cars

In episode 41, Ray and John discuss what every trainer, consultant, and company in the world is trying to sell you today – the changing dealership culture.  We break down the truths and fallacies in many messages on social media today.

  In episode 40, Ray and John discuss a listener request: What information is needed for a sales manager to pencil a deal?

  In episode 39, Ray and John get into a passionate discussion about how to responsibly address training and onboarding.  Who does it?  When do you know whether someone is just not cut out for the role they were hired to fill?

In this episode, Ray and John discuss the importance of a defined process for sales and service.

In this episode, Ray and John discuss how to help the customer accomplish their goals by leading the conversation down a path whcih provides answers, actions, and results.

In this episode, Ray and John discuss how to have a short, effective daily manager meeting to review previous leads, determine the next action, and review sales processes.

In this episode, Ray and John discuss 3 question everyone should be asking about every engagement with a potential client.  What’s the difference between a piano and a fish?  You can tuen a piano, but you can’t tuna fish.