On this Veterans Day, "Pulse Check" and POLITICO's Arthur Allen kick off a four-episode miniseries: what does the future of the VA look like? 

Today, we talk to former VA social worker Andrea Plate, author of the upcoming book, "Madness: In the Trenches of America’s Troubled Department of Veterans Affairs," about the challenges of caring for veterans amid funding crunches, structural problems and a battle for the agency's soul.

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