In this episode of the Smart Buildings Academy Podcast Bayron Lopez helps us to unpack the world of IT from a customer's point of view.

So often we are busy thinking "How can I respond to this spec?" 

Or  "How can I be compliant with XYZ requirement?"

But how often do we stop to think about the operational side of the systems we install?

In this episode Bayron helps us to understand the customer's point of view. Join us as Bayron gives us a behind the scenes look at how IT decisions are made and how we can avoid that dreaded not-qualified decision from IT.