ScaleHQ Podcast

ScaleHQ Podcast

By Sean SteeleBusinessEntrepreneurship
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ScaleHQ Podcast episodes

  • #70 — Disrupting a Tired Industry Bittn’s Journey to 60,000 Customers in 10 Years - Ryan Robertson

    This week, Sean interviews Ryan Robertson, to discover his secrets to scaling Bittn to over 60,000 customers in 10 years.


    10 years ago, Ryan Robertson created Bittn. With a vision to revolutionise the pest control industry, Ryan has built a business that makes the job far simpler, safer and more enjoyable for customers than it has ever been. In the last decade, he has scaled Bittn to become a top player in the pest control industry in Australia.


    In this episode, Ryan shares with Sean how Bittn has developed smarter and safer science-based approaches to pest control and serviced 60,000 customers over the past 10 years.


    Here are the highlights of this weeks episode:

    05:25 How Ryan’s vision changed over 10 years

    11:51 How to scale a service while maintaining quality
    17:43 Biggest mistakes
    24:27 Ryan's biggest fears and risks with Bittn
    31:10 How Bittn makes their business environmentally conscious
    41:21 Slowing down to speed up


    ------------------------------------------------------

    If you got value from today’s episode, you can subscribe, or review us on Apple Podcasts.



    Watch or listen to full episodes on:

    Spotify: https://loom.ly/NuK50WA

    Apple: https://loom.ly/-oy8jL4

    YouTube: https://loom.ly/u_vibuw


    You can reach out to connect with Sean directly via:

    LinkedIn: https://www.linkedin.com/in/seansteeleprofile/

    Website: www.seansteele.com.au

    Bittn: www.bittn.com.au

    50 min
  • #69 — 14 Ways to Raise Capital for Business Growth, Big Dreams and BHAGS

    Do you need to raise some cash to fund your next level of growth? 

    Then listen up as Sean shares 14 ways you can raise capital for your business in this weeks episode of the ScaleUps Podcast.


    Today, we're focused on capital.

    If you're in need of some cash to fund your business growth, dreams and big hairy audacious goals, then you are in the right place. 


    This week, Sean shares 14 different ways you can get access to some growth capital to help you go to the 'next level' in your business.

    Grab a pen and some paper, and get ready to learn.


    Some of the highlights of this week's episode include:

    02:14 - “Free” sources of capital 

    03:33 - Debt options 

    05:03 - Equity options 

    10:30 - Debt & equity blends 

    12:13 - Early-stage options 

    14:55 - A thought provoking question



    If you got value from today’s episode, you can subscribe, or review us on Apple Podcasts.


    Watch or listen to full episodes on:

    Spotify: https://loom.ly/NuK50WA

    Apple: https://loom.ly/-oy8jL4

    YouTube: https://loom.ly/u_vibuw


    You can reach out to connect with Sean directly via:

    LinkedIn: https://www.linkedin.com/in/seansteeleprofile/

    Website: www.seansteele.com.au

    18 min
  • #68 — 14 Cashflow Optimisation Strategies for 7 Figure Companies - Sean Steele

    Survival as a business often means getting paid FAST. In this episode, Sean shares 14 of the most important strategies for 7-figure companies to survive.


    Your number 1 priority as a business is survival, and without enough cash coming in, your business can't survive.

    You need to have the right strategies in place if you want to keep your business afloat. In this episode, Sean shares 7 ways to improve your cash coming in, and 7 ways to reduce your cash going out.

    Grab a pen and some paper, and tune in this week to learn the 14 most important strategies you need to optimise your cashflow.


    Some of the highlights of this weeks episode include:
    01:14 - The 4 principles you to become more profitable
    04:34 - 7 Strategies to get cash into your business faster
    8:47 - 7 ways to reduce or slow cash leaving your business


    ---------------------------
    If you got value from today’s episode, you can subscribe, or review us on Apple Podcasts.

    Watch or listen to full episodes on:
    • Spotify: https://loom.ly/NuK50WA
    • Apple: https://loom.ly/-oy8jL4
    • YouTube: https://loom.ly/u_vibuw


    You can reach out to connect with Sean directly via:
    • LinkedIn: https://www.linkedin.com/in/seansteeleprofile/
    • Website: www.seansteele.com.au  

    #cashflow #businesspodcast #businessadvice

    16 min
  • #67 — How a High School Dropout Became a Multi-Millionaire: The Entrepreneurial Story of Brian Will

    Sean interviews Brian Wills, high school dropout turned Founder, CEO and multi-millionaire who shares lessons learned on the journey.

    Brian created seven successful companies in four different industries over the last 35 years. His journey to success is filled with lots of lessons and in this episode he goes deep into sharing his experiences and philosophies on burnout, taking and managing risks, when and how to pivot and how to put your ego aside (and that is just the start!).

    Some of the highlights this week include

    • 07:53 The turning point in Bryan's journey
    • 15:58 How to know when it's time to pivot
    • 20:53 Avoiding burnout
    • 23:01 How Bryan minimises his downside risks
    • 26:49Unappreciated traits you need to succeed as a Founder
    • 32:05 Bryan's advice to 7-figure Founders looking to scale

    • ------------------------------------------------------

      If you got value from today’s episode, you can subscribe, or review us on Apple Podcasts.


      Watch or listen to full episodes on:

      Spotify: https://loom.ly/NuK50WA

      Apple: https://loom.ly/-oy8jL4

      YouTube: https://loom.ly/u_vibuw


      You can reach out to connect with Sean directly via:

      LinkedIn: https://www.linkedin.com/in/seansteeleprofile/

      Website: www.seansteele.com.au

      Brian's Website: www.brianwillmedia.com

      38 min
    • #66 — How Two Brothers from NZ Built a Team of 500 in 5 years - Wayne & Scott Findlay

      Brothers and co-Founders of The Back Room, Wayne & Scott share how they have scaled to 500 without losing their team culture.

      In this episode Sean interviews two brothers, Wayne and Scott Findlay, co-Founders of The Back Room. The Back Room has had an incredible growth trajectory by supplying skilled accounting, marketing, legal and sales professionals to other companies across ANZ, USA and the UK. They've grown to over 500 team members in just 5 years!

      The interview covers some broad ground including culture, delegation, cashflow and capital, all of which have played a part in their rapid trajectory since launch. Add to the mix the diversity and cultural challenges that come from operating across continents, you'll find their story resonates with many barriers that you might face in the future.


      Some of the highlights in this episode include:

      03:09 - How the boys built The Back Room

      08:33 - How to lead teams across cultures

      12:42 - The key decisions that enabled scale to 500 in 5 years

      18:29 - Biggest challenges

      31:23 - Getting the best talent for your business

      43:39 - The importance of finding a Mentor


      ------------------------------------------------------

      If you got value from today’s episode, you can subscribe, or review us on Apple Podcasts.


      Watch or listen to full episodes on:

      Spotify: https://loom.ly/NuK50WA

      Apple: https://loom.ly/-oy8jL4

      YouTube: https://loom.ly/u_vibuw


      You can reach out to connect with Sean directly via:

      LinkedIn: https://www.linkedin.com/in/seansteeleprofile/

      Website: www.seansteele.com.au


      You can follow the story of The Back Room via:

      LinkedIn: https://www.linkedin.com/company/the-back-room-outsourced-professionals/

      Website: https://thebackroomop.com/

      49 min
    • #65 — How Being Socially Responsible Can Have a Positive Impact on Your Bottom Line - Natalie Simmons
      Natalie Simmons, founder and CEO of Barefoot Citizens Consulting, shares how important your business’ impact on society and the environment really is.

      For the past 15 years, data suggests that companies who’ve had a clear ESG focus have materially outperformed their competitors. And it makes sense right? They’re creating positive impacts in the world so they’re the ones we want to do business with!

      Does your business have a strong understanding of its impact on others? Do you have a framework or policy that articulates your approach to ESG (Environmental Social and Governance)?

      As we move into the future, more and more people and investors are putting their support behind businesses with a greater environmental or social impact. If you want to make your business model more sustainable and stay relevant in the world post-pandemic, then you might want to tune in this week.

      In this episode, Sean interviews Natalie Simmons from Barefoot Citizens Consulting. She helps businesses get clear about how they can create a longer-term, positive and more sustainable impact in the world. If you are curious how your business model could become a more sustainable, then Natalie has the answers you are looking for.


      Here are some of the highlights of this week’s episode:

      05:26 - What is a Corporate Social Responsibility? 

      09:31 - Why giving through to your ESG stance and standards is important 

      15:24 - How the desire for purpose in the workplace has changed 

      22:37 - How you can create a more meaningful and sustainable business 

      28:21 - How your business can contribute to a bigger goal 

      32:55 - How to get started


      ------------------------------------------------------

      If you got value from today’s episode, you can subscribe, or review us on Apple Podcasts.


      Watch or listen to full episodes on:

      • Spotify: https://loom.ly/NuK50WA
      • Apple: https://loom.ly/-oy8jL4
      • YouTube: https://loom.ly/u_vibuw
      • Further resources to help you scale:

        • 8-Steps to Fast-Tracking Growth and Valuation checklist: www.SeanSteele.com.au/checklist  \
        • Weekly ScaleSmart editions: https://www.linkedin.com/newsletters/scalesmart-7025214107435876352/
        • ScaleUps Podcast: www.ScaleUpsPodcast.com
        • Connect with Sean on LinkedIn: https://www.linkedin.com/in/seansteeleprofile/

        • Natalie’s Website: www.barefootcitizensconsulting.com
          Natalie’s Email: [email protected]

          41 min
        • #64 — How to Leverage Switching Costs to Make Your Business More Valuable - Sean Steele

          What is a “sticky business”, why should you want your business model to be stickier and how can you implement switching costs to achieve that?

          A stickier business has customers who stay longer and/or spend more. Cashflow become more predictable, your competitive moat widens and your business becomes more attractive to potential investors or buyers.

          In this episode Sean shares valuable lessons on how to make your business more valuable by implementing switching costs. Tune in to learn how implementing switching costs can improve your customer lifetime value, cashflow predictability, competitive moat and valuation.


          The highlights of this episode include:

          00:39 - What helps a business model to become “sticky”, and why should you care 

          01:04 - Three ways you can implement switching costs 

          04:31 - The benefits of building switching costs into your business model


          ------------------------------------------------------

          ‍If you got value from today's episode, please remember to:

          • Rate and review us on Apple Podcasts
          • Register to be the first to know when new episodes drop and free tools are published at www.scaleupspodcast.com, or
          • Drop us a question about scaling using Speakpipe on the website, or email [email protected].
          • ‍
            F‍ollow us on your favorite socials:
            • LinkedIn: @Scaleupspodcast
            • Spotify: Spotify ScaleUps Podcast 
            • Youtube: @scaleupspodcast
            • Apple: Apple ScaleUps Podcast 
            • Anchor: @scaleups-podcast
            • ‍

              ‍You can reach out to connect with Sean directly via:

              • LinkedIn: @seansteele
              • Website: seansteele.com.au
              • ‍

                Further Resources to help you scale: 

                • 8-Steps to Fast-Tracking Growth and Valuation checklist: www.SeanSteele.com.au/checklist‍

                • Weekly ScaleSmart editions: https://www.linkedin.com/newsletters/scalesmart-7025214107435876352/‍

                ‍

                16 min
              • #63 — Strategy and Execution, Made Simple - John Spence

                It takes more than just planning to master strategy, you need to be able to execute it properly, and motivate your team. These things are crucial if you want your strategy to perform how you’d envisioned.

                In this episode, Sean interviews John Spence, a top 100 Business Thought Leader, and top 500 Leadership Development Expert.  John shares his key frameworks, which he has developed over three decades of experience, as CEO of six different companies.

                This episode is packed with insights for leaders who want to execute their strategies but ensure their team is on board with the vision.


                Have a listen to this week’s ScaleUps episode:


                1:52 - The 5 pillars of strategic thinking

                6:45 - The importance of change as a founder

                13:32 - The three quotients for leadership

                16:40 - The importance of accountability as a founder

                24:11 -  How to encourage growth in your employees

                38:28 -  The biggest problems John has faced as a CEO

                ------------------------------------------------------

                If you got value from today’s episode, you can subscribe, or review us on Apple Podcasts.


                Watch or listen to full episodes on:

                • Spotify: https://loom.ly/NuK50WA

                • Apple: https://loom.ly/-oy8jL4
                • YouTube: https://loom.ly/u_vibuw


                You can reach out to connect with Sean directly via:

                • LinkedIn: https://www.linkedin.com/in/seansteeleprofile/

                • Website: www.seansteele.com.au



                ‍You can reach out to connect with John Spence at: 

                • LinkedIn: John Spence

                • Website: johnspence.com

                51 min
              • #62 — Developing a Growth Strategy for Your Business - Rosie Yeo

                Leading strategist Rosie Yeo shares the alchemy needed to uncover bold ideas and build a powerful business strategy.


                The saying, “Fortune favours the bold”, is a common truth in the business world.

                Growing a business always comes with a certain amount of risk, and sometimes, you just have to take that leap of faith. But how do you be bold when there are so many unknowns? And is there a formula to minimise the risks you are taking?

                This week’s guest will answer those questions. Likening her work to a strategy alchemist, Rosie Yeo, founder of Bold Strategy, speaks about the critical elements that transform a cookie-cutter business strategy to one that could disrupt markets.

                She shares her formula for crafting bold growth strategies, drawn from her extensive experience working with MNCs, governmental organisations and non-profits.

                Tune in to our latest episode, one that will make you think twice about your current growth plans.

                Highlights of this week’s ScaleUps episode are:
                08:13 – The two lenses you need when creating a bold strategy
                14:18 – Why you need to scrap lengthy business plans
                22:11 – 3 key ingredients in creating bold growth plans
                25:15 – Real-life examples of companies with bold strategies
                32:44 – Rosie’s framework to craft bold strategies


                ------------------------------------------------------
                If you got value from today’s episode, please remember to subscribe, or review us on Apple Podcasts.

                Watch or listen to full episodes on:
                • website: https://loom.ly/hY5IR-8
                • Apple: https://loom.ly/-oy8jL4
                • Spotify: https://loom.ly/NuK50WA
                • Google: https://loom.ly/Lg3t6jw
                • YouTube:https://loom.ly/u_vibuw

                You can reach out to connect with Sean directly via:
                • LinkedIn: https://www.linkedin.com/in/seansteeleprofile/  
                • Website: www.seansteele.com.au  

                #businesspodcast #businessadvice #entrepreneurship #podcast

                51 min
              • #61 — How NOT to Screw Up that Acquisition You Just Made, or Want to Make - Nicola Fowkes

                Nicola Fowkes, General Manager of Operations at #EdventureCo, shares💡 the best way to merge teams 🎳 and manage people in an acquisition 🤝, and the mistakes leaders tend to make.


                Buying a business is more than just buying earnings 💰 and customers. You need to consider the intangible asset – the people 👨‍💼

                If you’ve just acquired a business, it’s easy to shuffle organisational structures and cull teams to save money 💵

                But be careful 🚨 if you want to truly derive value from your purchase.

                And if you don’t get buy-in from your people, any change management plans you have will likely fail 📉

                In this episode, Sean interviews 🎙 Nicola Fowkes who has over 2 decades of experience in executive leadership 👩‍💼 and in particular in People 👤 and Performance functions 👨🏻‍💻 and knows first-hand having onboarded and integrated many acquisitions the mistakes ❌ leaders often make in relation to people when buying that business 🏢

                She tells it like it is, drawing experience from years of successfully steering growth 📈 and change processes in different industries such as education 👨‍🏫 and hospitality 🏨


                Have a listen to this week’s ScaleUps episode packed with insights on:
                00:00 - Intro
                04:42 – How HR needs to evolve to have a performance mindset
                11:03 – What to look for in a due diligence, in terms of operations and people
                19:36 – Why 70% of change management fails
                23:07 – How to get buy-in to your change agenda post-acquisition
                29:33 – The must-dos of onboarding people once you own the business

                ------------------------------------------------------
                If you got value from today’s episode, please remember to subscribe, or review us on Apple Podcasts.   


                Watch or listen to full episodes on:
                • Website: https://loom.ly/hY5IR-8
                • Apple: https://loom.ly/-oy8jL4
                • Spotify: https://loom.ly/NuK50WA
                • Google: https://loom.ly/Lg3t6jw
                • YouTube: https://loom.ly/u_vibuw

                You can reach out to connect with Sean directly via:
                • LinkedIn: https://www.linkedin.com/in/seansteeleprofile/  
                • Website: www.seansteele.com.au  


                #podcast #businessadvice #business #businesspodcast

                53 min

              About ScaleHQ Podcast

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              Founders who've scaled. Founders still striving.

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