Up Next In Commerce

Scaling 101: How Leslie Kuster, CEO of Back from Bali, Intentionally Scaled Her Business From 5 to 7 Figures on Amazon


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I want to make money. Yep, I said it, and you should too, especially if you’re an entrepreneur or business owner. It seems obvious, but, as my guest today will explain, that idea and saying those words out loud is what holds so many people back.

Leslie Kuster is the founder and CEO of Back from Bali, an ecommerce fashion brand that she scaled from 50k to multiple millions in just a few years. She achieved most of that growth on Amazon, a platform that is always challenging but can work wonders for your business if you know the ins and outs. She does and she shared them with us, including how Amazon has been changing its terms of service around images, what kind of SEO strategies will work well, and what it takes to connect with customers even when facing certain restrictions. Plus, Leslie has a ton of advice for all kinds of entrepreneurs, and women in particular, about what it takes to turn something that was more of a hobby into a business worth millions. Enjoy this episode!

Main Takeaways:

  • But Why?: Success in business comes down to having a vision and a “why” behind what you are doing as an entrepreneur. There are so many ups and downs, that if you don’t have a vision that will fuel you and motivate you through all of the hardships, then you will not make it through them.
  • Expanding In A Limited Way: When you think about expanding your business, you typically think about how to create a more broad product portfolio. Rather than bringing multiple new products to market, look at the product or products you have that are working already and expand those in creative ways.
  • The Toughest Question of All: Trying to figure out where to invest your dollars is the biggest challenge for an entrepreneur. And when you are selling successfully on Amazon or on your website, you have to ask yourself is it worth it to try to drive traffic elsewhere? It’s expensive to be competitive in different markets, particularly fashion, where there is already overcrowding. So rather than throw money at a channel or website that is competing against a sea of other challengers, shift your focus to an area where you can create a niche or where you are already having success.

For an in-depth look at this episode, check out the full transcript below. Quotes have been edited for clarity and length.

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Up Next in Commerce is brought to you by Salesforce Commerce Cloud. Respond quickly to changing customer needs with flexible Ecommerce connected to marketing, sales, and service. Deliver intelligent commerce experiences your customers can trust, across every channel. Together, we’re ready for what’s next in commerce. Learn more at salesforce.com/commerce

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For a full transcript of this interview, click here

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