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Nowhere is planning more important than when we are trying to communicate in the midst of big emotions or conflict. And today, we dig into the idea of using scripts or planning what you want to say and how you want to say it.

As ADR specialists, we’ve seen hundreds of conversations and negotiations go off the rails because one party failed to be intentional about their communication. We both spend quite a bit of time with clients working on their conflict communication skills by identifying goals, developing strategies, and crafting scripts.

In today's episode, we review the 4 basic communication styles and introduce a 3-step strategy you can use yourself or with clients to communicate assertively, set boundaries, de-escalate conflict, and protect your peace.

Get ready to learn about the life-changing power of:

1. Script
2. Speak
3. Stop

Does this 3-step strategy guarantee your client will get the response they are hoping for? No, not at all. But it does mean that they can walk away from the conversation with their self-respect, boundaries, and power intact. And that's everything.

Learn more about DCA® or any of the classes or events mentioned in this episode at the links below:

Website: www.divorcecoachesacademy.com
Instagram: @divorcecoachesacademy
LinkedIn: divorce-coaches-academy
Email: [email protected]