In this episode, Nate Manahan of PayProTec sits down with Bill Glass of SEAA for an in-depth conversation on the evolving payments landscape and what it takes to succeed in today's merchant services ecosystem.

Together, they explore real-world perspectives on payment processing, operational challenges, risk management, and how providers can better support merchants in an increasingly complex and regulated environment. Nate shares insights from PayProTec's experience working with merchants and partners, while Bill brings an industry-wide lens shaped by advocacy, compliance, and growth strategy.

Contact PayProTec:

Nate Manahan, Marketing Director Direct: 574-575-6891 | Email: [email protected]

In this episode, we're talking with Daniel Ridley at Rate Tracker, a fintech company focused on bringing transparency to payment processing. Rate Tracker helps businesses understand, monitor, and optimize their credit card processing fees, an area that's traditionally confusing and full of hidden costs.

Their core product automatically tracks processing rates and alerts businesses when fees change, giving owners clear visibility into what they're paying and why. Beyond software, Rate Tracker also offers payment processing solutions, POS systems, business lending, and financial health tools all designed to help businesses operate more efficiently and keep more of their revenue.

CONTACT INFORMATION:

Daniel Ridley

E: [email protected] T: 440-387-3047

7100 E Pleasant Valley Rd. Suite 280, Independence, OH 44131

In this episode, Noah Fitzgerald of Qredible sits down with Bill Glass of the SEAA for a candid conversation on why trust and verification have become mission-critical in today's regulated industries.

Together, they explore how enhanced background checks, compliance standards, and transparent credentialing are reshaping how businesses operate in high-risk, highly scrutinized markets. From firearms and specialty commerce to payments, partnerships, and platform access, Bill and Noah break down what regulators, consumers, and financial partners increasingly expect—and what businesses must do to stay ahead.

Contact Qredible:

In this episode, Bill Glass of the Southeast Acquirers Association (SEAA) sits down with Jim Roddy of the Retail Solutions Providers Association (RSPA) for an engaging conversation on the evolving relationship between payments, POS, and the broader merchant services ecosystem.

Together, they explore how acquirers, ISOs, VARs, and technology providers are navigating rapid industry change—from shifting merchant expectations and embedded payments to the growing importance of collaboration between payments professionals and retail technology providers. Jim shares insights from the RSPA community, while Bill brings the acquirer and payments-industry perspective, creating a well-rounded discussion on where the industry is headed and how organizations can adapt.

CONTACT RSPA:

Jim Roddy President & CEO, RSPA Direct: 704-940-4272 | Mobile: 814-450-9748 | Email: [email protected]

Impact Techlab is a technology innovation firm focused on building and scaling Fintech and Payment Technologies that help businesses modernize how money moves, data flows, and users engage with financial products. The company partners with startups and established enterprises to design and develop custom digital platforms, web and mobile applications, and payment-enabled solutions that prioritize security, performance, and user experience. By combining deep technical expertise with a product-driven mindset, Impact Techlab supports the full lifecycle of fintech innovation—from strategy and architecture through development and deployment, enabling clients to launch, optimize, and scale payment technologies that drive efficiency, growth, and real-world impact.

CONTACT INFO:

Dee Karawadra, CEO

Emily Karawadra, COO

(901) 601-0032

[email protected]

www.impacttechlab.com/contact-us/

In this episode, we explore Discount Credit Card Supply (DCC Supply), a leading U.S. provider of point-of-sale (POS) hardware, accessories, and payment solutions. From terminals and stands to printers and cash drawers, DCC Supply helps businesses simplify their checkout experience with reliable equipment and fast, same-day shipping. We dive into how the company supports merchants with services like rentals, programming, and repairs, while maintaining a customer-first approach through warranty-backed products and bilingual support. Tune in to learn how DCC Supply is powering seamless, secure payment experiences for retailers across the country.

Mike Hill, Senior Account Executive

Tel: 847-266-1220 x117 Fax to email: 312.533.2095 [email protected]

Payzli is a next-generation payments technology company designed to make getting paid simple, fast, and transparent. The platform offers a full suite of solutions including tap-to-phone, POS systems, digital invoicing, recurring billing, and a robust gateway with developer-friendly APIs. With its partner-first approach, Payzli emphasizes honest pricing, flexible models like cash discounting, and in-house underwriting that speeds approvals — even for high-risk or emerging industries.

Serving verticals such as beauty, wellness, tattoo, and service businesses, as well as retail and e-commerce merchants, Payzli combines modern technology with deep industry knowledge. From empowering small businesses to supporting software platforms and ISVs, Payzli is building a payments ecosystem that helps merchants improve cash flow, enhance customer experience, and grow with confidence.

Naim Hamdar

Chief Revenue Officer

[email protected]

Biller Genie is a leading cloud-based accounts receivable platform designed to help businesses automate their billing and payment processes. By seamlessly integrating with existing accounting software, Biller Genie eliminates manual tasks, reduces late payments, and accelerates cash flow.

The platform provides end-to-end automation for invoicing, reminders, late fees, and online payments—giving businesses a "set it and forget it" approach to managing receivables. Biller Genie also enhances the customer payment experience through branded portals and multiple payment options, helping merchants get paid faster while maintaining strong client relationships.

Recognized for its user-friendly design and powerful integrations, Biller Genie serves a wide range of industries, from small businesses to large enterprises, providing measurable improvements in efficiency, accuracy, and revenue collection.

Garima Shah President, Biller Genie Email: [email protected]

In this episode, Orlando Alvarez—CEO of Strictly and Prospect—joins us to share his journey from installing credit card terminals in the 1990s to leading fintech platforms processing over $2 billion annually. He dives into the founding of Strictly, a fully in-house built solution helping businesses eliminate credit card processing fees through compliant surcharging.

Orlando discusses how Strictly's platform enables merchants to pass credit card fees to customers (while keeping debit transactions fee-free), increasing profitability without raising prices. He also explores the importance of embedded payments, ERP integrations with tools like Salesforce and NetSuite, and the growing role of AI in customer support and predictive analytics.

From automotive to dental, this conversation highlights how innovation and vertical-specific integrations are reshaping the future of payments.

Connect with Strictly: 🌐 Website: strictlyzero.com 🤝 Partnerships: [email protected]

In this episode, Bill Glass welcomes Conor Bell, a seasoned expert in real-time payments and a key figure at Visa Direct, to explore the transformative impact of instant payments on the global financial ecosystem. Conor shares his journey from Visa's European operations to leading Visa Direct initiatives in the U.S., highlighting the evolution and critical importance of real-time payments (RTP). The conversation dives into Visa Direct's dual mission: making real-time payments the standard and simplifying global money movement. Conor explains the infrastructure behind RTP, Visa's strategic acquisitions like Earthport and CurrencyCloud, and how businesses can leverage these innovations to streamline payouts, improve cash flow, and meet rising customer expectations. They also discuss the growing relevance of digital wallets, key differences between Visa Direct and platforms like Zelle, cross-border transaction complexities, and the essential role of compliance and security. The episode closes with actionable insights for PSPs looking to integrate Visa Direct, emphasizing how the technology is easy to adopt while compliance remains the primary challenge. With use cases spanning payroll, B2B, P2P, and global commerce, this episode is a must-listen for anyone exploring the future of payments.

Conor Bell, Visa Direct Sales & Partnerships

P: 415-361-3153

E: [email protected]