How are you handling the delegating process in your agency? What are the things you can operationalize and be set up for success? You don’t have to wear many hats that leave you time depleted, the best way to reduce workload, maximize your time, and increase your productivity is by leveraging an admin to help keep your schedule highly organized.   

In this episode of The Agency Blueprint, I’m joined by Amanda Hamilton, founder of Hamilton Raye, which brings professionals remote administrative support to startup organizations and businesses. She’s had a successful career in production and sourcing where she had the opportunity to learn best practices for staying organized, managing constant changes in priorities, and finding process efficiencies to reduce workload.  

Listen in to learn how to determine what you need to delegate, train admins, engage and communicate with them, and more.  

Key Questions:   

• [01:48] What kind of things can an admin help an agency owner with? 
• [06:50] Can you share the distinction between a V.A. and an E.A. as types of support for businessowners? 
• [08:41] What kind of suggestions do you have for someone when they’re just starting out with an admin? 
• [14:30] What would you say are the characteristics of a great admin? 
• [17:29] What’s your advice to someone that’s underutilizing their admin and what should they be looking at?   

What You’ll Discover: 

• [01:53] Figure out the things you can operationalize and create a standard operating procedure.  
• [03:22] How to train people to take tasks from you and leverage them to their full potential. 
• [07:01] The difference between a virtual assistant and an executive assistant.  
• [08:50] The importance of dedicating time to train and understand your executive assistant.  
• [12:06] How to engage your admin to have them understand your culture and interactions with other people.  
• [14:41] Why your admin needs to possess communication, flexibility, and resourcefulness traits.  
• [17:43] How to determine the things you need to remove from your plate and start delegating.  
• [20:15] How tracking and reviewing your to-do list will help you focus on items to do or delegate.  

Connect with Amanda: 

• Website
• LinkedIn

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