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What if the reason you’re not hitting your goals has nothing to do with your effort? In this episode, Lisa and Cindy reveal the secret that separates spinning your wheels from actually winning in medical device sales.

Inspired by Cindy’s Ironman journey, they break down how discipline, accountability, and strategy turned into The Girls of Grit Sales Success Planner, a proven system that keeps high performers aligned and unstoppable.

Tune in as they walk through the three pillars: Targeting, Implementation, and Accountability,  and show you how to plan with purpose, execute with confidence, and finally see the results your hustle deserves.

Must-Hear Insights and Key Moments

• The Ironman Lesson That Built a Sales Strategy – Cindy’s Ironman training inspired a system that helped her hit President’s Club.
• The Planner That Keeps You Accountable – Discover how daily commitment and reflection can transform your sales performance.
• Targeting with Purpose – Why defining the right accounts and call points determines your trajectory.
• Implementation That Moves the Needle – How to reverse-engineer your big goals into daily, doable actions.
• Accountability Is the Game Changer – The truth about holding yourself to your own standards in sales.
• From Chaos to Clarity – How structure breeds confidence and consistent wins.
• The Secret Revealed – Sales success happens when you do things on purpose.
• Grit in Action – The planner system every high-performing woman in sales needs.

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What happens when women stop waiting for a seat at the table and build their own?

In this episode, Lisa and Cindy sit down with Kendy Elmore, founder of The Lobby Network, to talk about what it really takes to build a movement that empowers reps in medical device sales.

From turning frustration into action to creating spaces where women feel seen, supported, and unstoppable, this conversation is real, raw, and full of bold truths.

Must-Hear Insights and Key Moments

• The Spark Behind The Lobby Network – How one man’s frustration with the status quo led to a nationwide community for reps in medical sales.
• From Competition to Connection – Why collaboration not rivalry is the new power move in this industry.
• Redefining Networking – How The Lobby is changing what “networking” looks like for reps with heart and hustle.
• Mindset Shifts That Matter – Lisa, Cindy, and Kendy dive into how women can own their worth and advocate for themselves in every room.
• The Courage to Create Change – The bold steps Kendy took to launch The Lobby while balancing her sales career.
• Power in the Pivot – Lessons in resilience, adaptability, and staying true to your purpose even when it’s uncomfortable.
• Community as Strategy – Why surrounding yourself with the right reps can be the smartest business decision you make.
• The Future of Representative in Medtech – A look ahead at how collective growth and grit are shaping what’s next.

About Kendy 

Kendy Elmore is the founder of The Lobby Medical Sales Network and a Clemson University graduate with a degree in Biology. He began his career as a science teacher and coach before pivoting to medical sales, where his leadership and drive earned him multiple accolades, including the Rising Star Award and President’s Club recognition.

Motivated by a passion for mentorship and community, Kendy founded The Lobby, now the largest networking platform for medical sales professionals to connect, educate, and empower the next generation of industry leaders.

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Ever had one of those days in sales where everything hits at once a brutal call, a sideways case, and a full inbox and you still have to walk into the next hospital like it’s game time?

In this episode, Lisa and Cindy break down the art of compartmentalizing the elite skill that separates good reps from great ones. From handling rejection and managing chaos to mastering emotional control, they reveal real strategies for staying sharp under pressure.

If you’re ready to protect your edge and perform like a pro, this episode is your mental reset.

Must-Hear Insights and Key Moments

• Compartmentalizing Rejection – Learn how elite reps reset fast after hearing “no” and avoid carrying rejection into the next call.
• The Mental Scrub – Lisa and Cindy share quick “reset” habits to shake off bad energy and stay present for the next meeting.
• Compartmentalizing Tasks – Why chaos isn’t from too much work it’s from too much together. Learn to separate, focus, and execute with precision.
• The Power of the Planner – Discover Cindy’s quarterly planner system designed to keep you accountable, focused, and calm under chaos.
• Manage Energy, Not Just Time – True productivity isn’t just scheduling—it’s directing your energy where it matters most.
• Compartmentalizing Emotions – The elite reps know: emotions don’t belong in the OR. Learn how to stay composed without faking calm.
• The “Edge” Secret – Lisa reveals the secret that keeps high performers sharp under pressure: keep your edge, no matter what.
• Real Talk on Women in Sales – Why mastering compartmentalizing helps women show up steady, confident, and respected in high-stakes environments.

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Ever made a mistake so big you thought it would define you?

Erin Kagan has been on the softball field and in her career and she’s proof that setbacks can fuel the ultimate comeback.

Lisa and Cindy sit down with Erin, now Manager of National Accounts at Ferguson Enterprises, to talk about fearlessly leaping into new industries, thriving in a male-dominated space, and why she ditched “work-life balance” for a healthier blend.

You’ll hear practical tips on building confidence, setting boundaries at home and at work, and finding mentors who open doors you didn’t know existed.

Must-Hear Insights and Key Moments

• The Athlete Advantage – How Erin’s years as a Division I softball player taught her focus, discipline, and the “amnesia” mindset for bouncing back fast.
• A Leap of Faith – Leaving a thriving railroad career for a brand-new industry and the fear she had to face head-on.
• Networking as a Power Play – Why visibility matters, especially when you work far from HQ, and how Erin leveraged relationships to rise quickly.
• Mentorship That Moves Mountains – The story behind being paired with Ferguson’s Chief People Officer and how it transformed Erin’s trajectory.
• Thriving in a Male-Dominated Industry – Real talk on confidence gaps and Erin’s approach to lifting other women up.
• Creating a Women’s Leadership Summit – How spotting an industry gap led her to build an impactful annual event in just two years.
• Work-Life Blend, Not Balance – Erin’s color-coded calendar trick, hiring help without guilt, and her secret to keeping family first.
• Shared Goals at Home – Why transparent communication with her husband turned them into true partners in both career and parenting.

About Erin 

Erin Kagan is a people-focused leader known for her curiosity, competitive spirit, and passion for building strong teams. Born and raised in Yorktown, Virginia, she now lives in Tampa, Florida with her husband and two children. Erin began her career at Norfolk Southern before making a bold industry switch to Ferguson, where she’s spent the past eight years growing as a manager and leader. Inspired by her father, a CPA turned CEO and shaped by years as a Division I softball player at the University of North Carolina, Erin brings integrity, resilience, and a team-first mindset to every challenge she takes on.

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Ever wonder why some reps skyrocket while others just coast? It’s all in how you use the resources at your fingertips.

In this episode, Lisa and Cindy break down the difference between reps who drain resources and those who leverage them strategically for maximum ROI. From mentorship to customer dinners, internal tools to peer-to-peer programs, they share real-world tips that can accelerate your career.

Whether you’re brand new or a seasoned pro, learn how to turn hidden opportunities into a competitive edge, boost credibility, and grow your business without leaving anything on the table.

Must-Hear Insights and Key Moments

• Two Types of Reps: Comparing resource-draining vs. resource-gaining reps and their career outcomes.
• Training Pays Off: Lisa shares her experience finishing #1 in company training and leveraging it for future success.
• Mentorship Matters: How asking for help strategically elevates your career without overstepping boundaries.
• Customer Engagement Wins: The power of dinners, lunches, and peer-to-peer programs for building relationships and credibility.
• Strategic Planning: Aligning resources with quarterly goals to maximize ROI and business growth.
• Avoid Resource Burnout: Tips to use mentors and company tools effectively without draining them.
• Document and Reuse: Recording what works to streamline future success and maintain credibility.
• Call to Action: Make a resource inventory this week and create a plan to execute strategically.

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Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes!

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What’s the difference between a 3 a.m. case and a 7 a.m. case? Everything. And yet… nothing at all.

In this episode, Lisa and Cindy pull back the curtain on one of the biggest secrets in medical device sales: success in the OR isn’t about the clock, it's about energy, adaptability, and presence. From arriving early to reading the room, they share practical strategies to thrive under pressure.

Whether you’re a new rep still figuring out the rules or a seasoned pro who needs a reminder, this conversation will sharpen your mindset and prepare you for any time, any case, any room.

Must-Hear Insights and Key Moments

• Timing is Everything – Why a 3 a.m. call feels different than 7 a.m. and how to show up at your best no matter the hour.
• Arrive Early or Don’t Bother – Why “15 minutes early is on time” could be the rule that saves your career.
• Plan Like a Pro – Packing your car, checking boxes, and running through pre-call prep the night before.
• Read the Room – Matching your energy, tone, and presence to what the OR actually needs from you.
• Thick Skin Required – Why a surgeon’s stress isn’t personal and how to stay steady when things get tense.
• The Energy Audit – How to track your personal energy levels to optimize meetings, calls, and case prep.
• Professional Presence – The difference your body language and calm demeanor can make in high-stakes situations.

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Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes!

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Ever catch yourself saying, “Just this once”?

Lisa and Cindy call it what it is, the silent killer of sales careers. Exceptions don’t just bend the rules; they break your momentum. In this episode, they share a raw, real talk about why consistency is non-negotiable in medical device sales and how “deciding once” can separate high performers from everyone else.

With practical strategies and relatable examples, The Girls of Grit™ help you stop negotiating with yourself, raise your standards, and finally focus on the actions that actually move the needle.

Must-Hear Insights and Key Moments

• Exceptions Kill Consistency – Lisa and Cindy unpack why bending the rules slows growth and derails sales momentum.
• Decide Once – High performers don’t debate with themselves; they commit once and move forward with clarity.
• Busy vs. Productive – Learn how to spot the difference and why activity isn’t the same as results.
• Inputs Over Outcomes – The real drivers of success aren’t results alone—it’s the actions you take daily.
• Raising Standards – Success means holding yourself to a higher level, even when no one is watching.
• The Trust Factor – By keeping promises to yourself, you build credibility with both customers and colleagues.
• Momentum Matters – Every decision compounds, either accelerating or stalling your career growth.

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Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes!

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Ever felt stuck in a role that doesn’t quite fit, but you know now isn’t the right time to leave?

Lisa and Cindy get real about navigating those “in-between” seasons when timing and opportunity don’t align. They share candid stories of building resilience, honing skills, and even chasing personal goals like training for an Ironman while staying grounded in the job you have now.

This episode is a reminder that patience isn't a weakness, it’s strategy. Standing still today can set you up for unstoppable momentum tomorrow.

Must-Hear Insights and Key Moments

• Stagnant or Strategic? – Why staying put in your career can sharpen skills and reveal new opportunities.
• Boundaries That Build – How protecting your energy helps you thrive in a role that isn’t your forever fit.
• Reputation Matters – Turning a “stagnant” job into a legacy of excellence others recognize.
• Preparing for the Next Chapter – Using waiting seasons to research, connect, and plan for your next move.
• The Brag Book Strategy – Capturing wins, awards, and rankings to showcase when opportunity arrives.
• Life Beyond Work – How seasons of stillness create space for family, hobbies, and even Ironman training.
• Patience as Power – Why timing is just as important as opportunity when it comes to growth.
• A Challenge for You – One small step to make your current role more purposeful this month.

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Ever been tempted to drop a big client name or repeat something you only half-heard from leadership? One slip like that can cost you trust in 30 seconds flat.

In this episode, Lisa and Cindy break down a real-life sales story that proves why credibility always beats charisma. They reveal the ripple effects of stretching the truth and how quickly word spreads when you misstep.

Most importantly, they share their secret: verify before you amplify. Tune in for practical strategies to build trust, protect your reputation, and keep your sales career on the high road.

Must-Hear Insights and Key Moments

• The Sales Slip That Ends Careers – Lisa shares a true story of a rep who lost a physician’s trust in one conversation.
• Credibility vs. Charisma – Why charm might open doors, but only trust keeps them open.
• The Ripple Effect of Broken Trust – How one mistake spreads far beyond a single hospital.
• Our Sales Secret: Verify Before You Amplify – A memorable rhyme to keep your facts straight.
• Best Practices for Building Credibility – From double-checking data to asking for documentation.
• The Power of “I Don’t Know” – Why admitting uncertainty and following up shows integrity.
• No Shortcuts in Med Device Sales – Why physicians demand full respect for their expertise.
• The Call to Action – Before you repeat a story, pause and ask: “Do I know this for certain?”

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Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes!

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Ever struggled to tell a client or boss you’re moving on?

You’re not alone. In this episode, Lisa and Cindy dive into the real challenges of delivering hard news without guilt, fear, or burned bridges. They share five actionable steps for leaving a role with confidence, from preparing your message to giving space for honest responses. Transparency, humanity, and integrity take center stage as they guide women in sales to exit gracefully.

Whether it’s your first job or your tenth, these lessons will help you protect relationships, preserve your reputation, and leave a lasting legacy.

Must-Hear Insights and Key Moments

• Prepare, Don’t Panic – Get your facts straight and practice your delivery so you can stay present and confident.
• Lead with Transparency – Be honest with customers and yourself; honesty builds trust, not guilt.
• Show Humanity, Not Guilt – Acknowledge emotions without over-apologizing or shrinking in the conversation.
• Give Space for Response – Allow the other person to react freely; you don’t need to rescue the situation.
• End with Direction – Offer a clear next step or plan so clients feel supported after your departure.
• Protect Your Reputation – Avoid overpromising; ensure smooth transitions for customers and colleagues.
• Leave a Legacy, Not Just a Job – Your exit defines the kind of professional you are and the relationships you leave behind.
• Confidence is Key – Stand tall, be firm, and communicate your news with authority and grace.

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We'd Love to Hear Your Stories!

Your experiences are important to us. Share how you've navigated catalysts for growth and personal transformation. Connect with us on social media or leave a review on your preferred podcast platform. Your feedback and stories inspire us and guide future episodes!

A Team Dklutr production