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Susan Wilkin from @adminaholics is the guru when it comes to organisation and behind the scenes business management. Today, she's chatting about her must have secret for successful business, the standard operating procedure - "SOP".⁠

Now before you roll your eyes, the truth is that a good SOP can help a business create consistent practices and messaging that can help that business scale quickly and seamlessly. It's a must-have if you've got staff, are considering a new hire or outsourcing. ⁠

Susan is going to teach us all the tips and tricks around SOPs and how to create them. She's also sharing her recommendations for must-have business software and systems, plus the best way to start out-sourcing.⁠ We also chat about:

• The difference between a VA and an online business manager.
• How an online business manager can help in your business.
• SOPs – what are they, why do you need them in your business and why they’re a game changer.
• Tips for creating a good SOP.
• Essential SOPs for service businesses.
• How to get started when creating SOPs.
• When to considering outsourcing and how to get started.
• Susan’s recommendations for must have software to help streamline your business.

Susan Wilkin is the founder of Adminaholics, and has over 20 years' experience in Executive Office management, assistance and in Customer Service. Susan works with a range of different industries including Management Consulting, Trainers and Speakers, Coaches, Authors, Doctors, Health Professionals, Human Resources, Corporate, Building, Manufacturing and Construction. Regularly engaged to manage to day-to-day of small business, Susan helps her clients build their business by allowing them to focus on the things that they like to do.

Connect with Susan here and download her 81 tasks that you can outsource to a VA or OBM today.

This episode is brought to you by the Flossi Creative Special Introductory 1:1 Coaching Offer. 

 What’s it all about? Well, if you’ve got a spare hour and you want to:

·       Grow your business; 

·       Increas

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This episode is brought to you by Become A Business Money Magnet - Simple habits to manage your money and supercharge your profits!

Want 30 Ways to Save Money in your Business? Download the guide here.

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Host: Justine McLean – Flossi Creative
Producer: Leah Stanistreet – Snappystre...

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Bronwyn Bate the CEO and founder of Mettle Women Inc, is a social entrepreneur who is turning empathy into action via her not-for-profit organisation Mettle Women Inc . Her philosophy, “you deserve to be respected and you deserve to be happy”.

Mettle is a national gift delivery service that exists to create sustainable employment pathways for survivors of domestic and family violence, particularly those who are experiencing homelessness. Domestic and family violence is the largest driver of homelessness for women in Australia. Bronwyn and her team employ survivors and equip them with the skills, confidence and financial security they need to secure and maintain employment and in turn, safe and stable housing.

Today we talk about:

• How to start and run a not-for-profit;
• The importance of human-centred businesses in todays environment;
• Why it’s important to keep evolving as a business;
• Trusting your gut – why it’s vital in business and why you need to listen; and
• How investing in tech right off bat is a game changer.

EMERGENCY – 000
 National Hotline – 1800 737 732
 Kids Helpline - 1800 55 1800
 LQBTQIA+ line - 1800 184 527
 The National Disability Abuse & Neglect Hotline -1800 880 052
 ELDERHelp - 1800 353 374
 
 BY STATE:
 Each state has a list of services that can be found here 

Learn more about Mettle Women Inc here

This episode is brought to you by the Flossi Creative Special Introductory 1:1 Coaching Offer. 

What’s it all about? Well, if you’ve got a spare hour and you want to:

·       Grow your business; 

·       Increase profitability;

·       Sort out your pricing;

·       Get your expenses under control; 

·       Create messaging and content that converts;

·       Set some new business goals, or 

·       Talk about the areas of your business that overwhelming you and keeping you up at night, then reach out.

Not sure if coaching is right

Support the show

This episode is brought to you by Become A Business Money Magnet - Simple habits to manage your money and supercharge your profits!

Want 30 Ways to Save Money in your Business? Download the guide here.

Need a business finance coach or want to get your pricing sorted? Book a Strategy Call NOW.
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Connect with Justine:
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Facebook
LinkedIn
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Discover the Secrets of Successful Business Facebook page
Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Host: Justine McLean – Flossi Creative
Producer: Leah Stanistreet – Snappystre...

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Alicia Penhorwood is a Marketing Strategy Coach & the Founder of Harper Collective. With over a decade of experience in the PR & Marketing industry, Alicia has had the opportunity to work alongside leading brands globally to help them amplify their message through PR, create an impact with meaningful content and gain clarity through strategy.

Today on the podcast we’re chatting all marketing and PR:

 The difference between advertising, marketing and PR and why they’re all vital in business;

• How to create a strategic social media plan and avoid the overwhelm;
• Why the size of your social media following is irrelevant;
• How to stop being a slave to your social media and make it work for you and your business;
• Influencer marketing – why it works;
• Understanding your marketing and social content pillars; 
• How to set sustainable boundaries and work within them – why it’s ok to choose your clients;
• The benefits of podcasting, and;
• Taking a side hustle full time.

Connect with Alicia here.

This episode is brought to you by the Flossi Creative Special Introductory 1:1 Coaching Offer. 

What’s it all about? Well, if you’ve got a spare hour and you want to:

• Grow your business; 
• Increase profitability;
• Sort out your pricing;
• Get your expenses under control;
• Create messaging and content that converts;
• Set some new business goals, or 
• Talk about the areas of your business that overwhelming you and keeping you up at night, then reach out.

Not sure if coaching is right for you? Book a Discovery Call NOW.

Join the conversation

Discover the Secrets of Successful Business Facebook page 

Follow Justine on Instagram @flossifiles or @secre

Support the show

This episode is brought to you by Become A Business Money Magnet - Simple habits to manage your money and supercharge your profits!

Want 30 Ways to Save Money in your Business? Download the guide here.

Need a business finance coach or want to get your pricing sorted? Book a Strategy Call NOW.
Join the conversation

Connect with Justine:
Instagram
Facebook
LinkedIn
Website

Discover the Secrets of Successful Business Facebook page
Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Host: Justine McLean – Flossi Creative
Producer: Leah Stanistreet – Snappystre...

Send us a text

Kate Toon is an award-winning misfit entrepreneur, who works with small businesses and big brands to transform their online presence: through powerful SEO, captivating content and all the right digital marketing moves.

Her StayTooned group of companies include the Digital Masterchefs, The Recipe for SEO Success and The Clever Copywriting School Through these, Kate’s helped more than 10,000 other businesses demystify digital marketing, grapple the Google Beast, and grow their success.

An online business success story. A Google Beast tamer.  A straight-talking marketing coach, and a popular educator, speaker, author and podcaster, Kate’s a misfit on a mission: to help other business humans create their own version of success.

With more than 20,000 people in her online communities, Kate’s built a reputation as a business leader who is accessible, relatable and valuable: she’s full of inspired insights and real world know-how.

Today on the podcast we’re chatting all things memberships

• Successful Memberships sites – how to create them, manage and grow them;
• The pillars of the membership site business model, and knowing if it’s right for your business;
• Who should create a membership site;
• Why understanding your customers is the key to success;
• Why building trust, pricing and selling more to less customers is key;
• How to price your membership site and your services;
• How to get your membership engaged and asking questions.      

We also talk about:       

• How eradicating the overthinking can help you get more done;
• Passive income – how easy is it to create a passive income stream?
• How to build loyalty by loving the people you have!

 Want to know more about Kate and her Tooniverse – start here.

This episode is brought to you by the Flossi Creative Special Introductory 1:1 Coaching Offer.

What’s it all abou

Support the show

This episode is brought to you by Become A Business Money Magnet - Simple habits to manage your money and supercharge your profits!

Want 30 Ways to Save Money in your Business? Download the guide here.

Need a business finance coach or want to get your pricing sorted? Book a Strategy Call NOW.
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Connect with Justine:
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Discover the Secrets of Successful Business Facebook page
Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Host: Justine McLean – Flossi Creative
Producer: Leah Stanistreet – Snappystre...

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In the final episode of season one, I thought I’d share the five essential secrets for successful business. I’ve been fortunate enough to chat to some amazing business owners of the years. The ones who’ve managed to get it right seem to have a few common, non-negotiable traits. 

If you've got a small business, you're aspiring to start one, or you're going to take your side-hustle full time take some time and incorporate these essential elements into your business. Dive in, have a listen and enjoy!

I work with women in business to help them overcome the overwhelm, charge what they're worth and make more money. So, if you don't know where to start, you're not making the money you deserve. You need to tighten up your finances, messaging, or you want to diversify your income streams.

Please get in touch. I can't wait to help you design the business and the life you'll love. 

Episode is brought to you by the Boost Your Business VIP Day

Join the conversation.

Discover the Secrets of Successful Business Facebook page 

Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Host: Justine McLean – Flossi Creative

Music: Francesco D’Andrea

This show is powered by Buzzsprout

Support the show

This episode is brought to you by Become A Business Money Magnet - Simple habits to manage your money and supercharge your profits!

Want 30 Ways to Save Money in your Business? Download the guide here.

Need a business finance coach or want to get your pricing sorted? Book a Strategy Call NOW.
Join the conversation

Connect with Justine:
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LinkedIn
Website

Discover the Secrets of Successful Business Facebook page
Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Host: Justine McLean – Flossi Creative
Producer: Leah Stanistreet – Snappystre...

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Ever wondered how to manage mum-life while running your own business? Pip Lincolne, Mumpreneur, best-selling author, writer and creator of popular blog Meet Me At Mike’s knows all too well what that’s like. In this episode we chat about the unique challenges and demands mums face daily on their parenting journey, especially those who are also trying to navigate life as an entrepreneur at the same time.  
We also chat about: 

•  Pip’s new book Days Like These – it’s full of fabulous tips for parents new and old; 
• Why mums matter most; 
• How to start a business as a mum or new mum; 
• Amping up creativity when its gone MIA; and 
• Self-supporting strategies for better mental health.  

Episode is brought to you by the Boost Your Business VIP Day

Join the conversation 

You’ll find Pip here

Days Like These is out now and available in all good book stores

Discover the Secrets of Successful Business Facebook page 

Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness  

Host: Justine McLean – Flossi Creative 
Producer: Leah Stanistreet – Snappystreet Creative 
Music: Francesco D’Andrea 
This show is powered by Buzzsprout   

Support the show

This episode is brought to you by Become A Business Money Magnet - Simple habits to manage your money and supercharge your profits!

Want 30 Ways to Save Money in your Business? Download the guide here.

Need a business finance coach or want to get your pricing sorted? Book a Strategy Call NOW.
Join the conversation

Connect with Justine:
Instagram
Facebook
LinkedIn
Website

Discover the Secrets of Successful Business Facebook page
Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Host: Justine McLean – Flossi Creative
Producer: Leah Stanistreet – Snappystre...

Send us a text

Well, it’s that time of year - most business owners despise it, retailers love it – it’s a great excuse for a sale, and business finance professionals like me really can’t wait for it to be over; it’s SO busy. Of course, I’m talking about the end of the financial year. 

Today is a solo episode where I’m going to share some tips and tricks to make this EOFY less of a burden. I’m also going to share the most significant thing you can do to help you elevate your business ready for the new financial year. 

No need to take notes for this one; I’ve put together a handy download that covers everything I’m going to share today. Click on the link below or go to my website www.flossi.com.au; it’s on the home page ready to go. 

Please keep in mind that the advice in today’s podcast is general in nature. I recommend discussing any financial changes you want to make in your business with your tax advisor before going ahead.

Download: 12 Tips for EOFY – Plus the one thing you can do to grow your business NOW!

Episode is brought to you by the Boost Your Business VIP Day

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Discover the Secrets of Successful Business Facebook page 

Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Host: Justine McLean – Flossi Creative

Producer: Leah Stanistreet – Snappystreet Creative

Music: Francesco D’Andrea

This show is powered by Buzzsprout

Support the show

This episode is brought to you by Become A Business Money Magnet - Simple habits to manage your money and supercharge your profits!

Want 30 Ways to Save Money in your Business? Download the guide here.

Need a business finance coach or want to get your pricing sorted? Book a Strategy Call NOW.
Join the conversation

Connect with Justine:
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Facebook
LinkedIn
Website

Discover the Secrets of Successful Business Facebook page
Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Host: Justine McLean – Flossi Creative
Producer: Leah Stanistreet – Snappystre...

Send us a text

Aussie-born fashion and lifestyle illustrator, Kerrie Hess has carved a business out of doing what she loves. In this episode, Kerrie shares her journey, beginning at age eleven and culminating in a career that has seen her collaborate with style-icons Louis Vuitton, Cartier, Tiffany, Lancome and Laduree Paris. We chat about how to create a business doing what you love and the fine line between creating for profit and creating for fun.

Kerrie also shares her process, why trusting yourself and being kind in so important in a creative business and the art of saying no, nicely. We also talk about her new book Joy in the Little Things, how to find joy in everyday life and turning it into a daily ritual.

Episode is brought to you by the Boost Your Business VIP Day

Join the conversation

Discover the Secrets of Successful Business Facebook page 

Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Learn more about Kerrie and her art classes via her website or follow Kerrie on Instagram.

Host: Justine McLean – Flossi Creative

Producer: Leah Stanistreet – Snappystreet Creative

Music: Francesco D’Andrea

This show is powered by Buzzsprout

Support the show

This episode is brought to you by Become A Business Money Magnet - Simple habits to manage your money and supercharge your profits!

Want 30 Ways to Save Money in your Business? Download the guide here.

Need a business finance coach or want to get your pricing sorted? Book a Strategy Call NOW.
Join the conversation

Connect with Justine:
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Facebook
LinkedIn
Website

Discover the Secrets of Successful Business Facebook page
Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Host: Justine McLean – Flossi Creative
Producer: Leah Stanistreet – Snappystre...

Send us a text

Single and don’t know why? Just need a good dose of self-love and self-care? Stacey June and I are deep-diving into these topics today and helping the Single Pringle in all of us determine what we want to be and how to attract that into our lives.

National broadcaster, author TV, presenter, keynote speaker, founder of the Thinker Girls, Single Pringle Society, and the Self Care Club, Stacey June is Australia's OG podcast queen. Stacey's mission is to help other women access their intuition and feel good about their true, honest warts and all selves. Author of Single Pringle, Stacey offers one-to-one coaching, online courses, and the Self Care club membership.  

In this episode we also discuss:

·       The importance of fostering feminine leadership;

·       Going deep to find your perfect life partner;

·       Self-care and why it’s vital;

·       The reality of working in radio as a national broadcaster and the impact of success; and

·       How to make a killer podcast.

Episode is brought to you by the Boost Your Business VIP Day

Join the conversation

 Visit the Stacey June website and learn more about the Self Care Club.

Follow Stacey June on Instagram Single Pringle Instagram 

Discover the Secrets of Successful Business Facebook page 

Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Host: Justine McLean – Flossi Creative

Producer: Leah Stanistreet – Snappystreet Creative

Music: Francesco D’Andrea

This show is powered by Buzzsprout

Support the show

This episode is brought to you by Become A Business Money Magnet - Simple habits to manage your money and supercharge your profits!

Want 30 Ways to Save Money in your Business? Download the guide here.

Need a business finance coach or want to get your pricing sorted? Book a Strategy Call NOW.
Join the conversation

Connect with Justine:
Instagram
Facebook
LinkedIn
Website

Discover the Secrets of Successful Business Facebook page
Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Host: Justine McLean – Flossi Creative
Producer: Leah Stanistreet – Snappystre...

Send us a text

Do you want to increase your sales? Of course you do! In this episode, Angela Henderson from Angela Henderson Consulting, is going to share her simple ‘3S Strategy’ that will help you skyrocket your sales. It starts with having a solid business foundation, showing up every, single, day and then serving over selling.  

Angela Henderson is an international award winning business coach for women, international keynote speaker and podcaster who helps women in business get all the pieces in place to have consistent 5 figure months and then onto 6/7 figure years without burning out in the process. She provides a variety of services with her most popular service being her business mastermind. Her mission is to help an additional 2000 women by 2025 grow sustainable and profitable businesses.

We also cover:

·       Why you shouldn’t over complicate things – business should be simple.

·       Why mind blocks can stop you from selling.

·       Are you showing up in the places where your ideal clients spend their time?

·       How to show up with purpose.

·       Why knowing your goals and planning is important to business success.

·       Creating a promotional rhythm.

·       Understanding your content pillars and reducing the social media overwhelm.

·       Do you find it hard to sell? Try serving instead.

Episode is brought to you by the Boost Your Business VIP Day

Join the conversation

Follow @angelahendersonconsulting on Instagram or visit her website here.

Discover the Secrets of Successful Business Facebook page 

Follow Justine on Instagram

Support the show

This episode is brought to you by Become A Business Money Magnet - Simple habits to manage your money and supercharge your profits!

Want 30 Ways to Save Money in your Business? Download the guide here.

Need a business finance coach or want to get your pricing sorted? Book a Strategy Call NOW.
Join the conversation

Connect with Justine:
Instagram
Facebook
LinkedIn
Website

Discover the Secrets of Successful Business Facebook page
Follow Justine on Instagram @flossifiles or @secretsofsuccessfulbusiness

Host: Justine McLean – Flossi Creative
Producer: Leah Stanistreet – Snappystre...