Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Joshua Dick explains who our target audience is in today's episode of the Service Business Mastery Podcast. They also share about Joshua's book "Grow Like A Lobster, Plan, And Prepare For Extraordinary Business Results," while also sharing their own life experiences and how they have helped shape their businesses. Learn more about Josh by clicking here!

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Adam talks with Tersh about his new innovative way of getting leads books quickly so that you don't miss one from your lead source provider!

Check out the CRM Tersh uses here...

This is the virtual reality training that Tersh uses to train his techs!

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh talks about service after the sale with Derek LoVerde of To Your Success. They talk about how the attention given to clients before and after selling them our services can create clients who will use you for their entire lives!

Check out To Your Success here!

Check out the CRM Tersh uses here...

This is the virtual reality training that Tersh uses to train his techs!

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh talks with three of his four children about how life has been since they have been sent home from school. They talk about homeschooling and running a business remotely while still staying sane.

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Stephen Christopher, the founder of WIT Digital, came on the show today to interview Tersh about how he is able to run Service Emperor, an HVAC, plumbing, and electrical service business, from anywhere in the world!

Tersh explains how he is about to keep culture up, continue training techs, and maintaining inventory! All of this while still being able to watch over the traditional office staff all day too!

Here is a shortlist of items discussed in today's show:

1. Managing CSR's & Dispatchers
2. Maintaining a strong culture while staying virtual
3. Training both service techs and office staff without physically being together
4. Inventory control
5. Call board & how to remote dispatch techs
6. Pros & Cons of being remote & virtual
7. What they do with their trash!

Follow Tersh more on social media @tershblissett and Service Emperor @serviceemperor & website, YouTube, Facebook, Instagram

Use the CRM Tersh uses ThermoGrid

Connect with Steven - website, YouTube, Facebook, Twitter, Instagram, LinkedIn

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Today's episode we talk with Ken Midgett about the growth of the trades and what he is doing to get lady's to join the trades. We also talk about ways we can continue to market to clients, and how to think outside of the box.

Learn more about the CRM Tersh is using by clicking here!

Service Business Mastery Podcast

Today's episode we talk with Ken Midgett about the growth of the trades and what he is doing to get lady's to join the trades. We also talk about ways we can continue to market to clients, and how to think outside of the box.

Learn more about the CRM Tersh is using by clicking here!

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Today's episode, we have Christina Zerfas talking with us about operating service businesses remotely. We often fear the communication aspect of operating remote, but Ohana software is the potential solution to that fear for you!

Check out more at https://www.tryohana.com/

connect with Christina at [email protected] to learn more about how it is free through June of 2020!

Learn more about the CRM Tersh is using for day to day operations here 👉 https://thermogrid.org/tersh-demo/

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Do you ever wonder if indoor air quality products will actually kill viruses like the coronavirus, or are they simply just snake oil?

Have you ever desired to know the chemical composition of indoor air quality products? Check out Chris and Colby's point of view on current indoor air quality products!

If you're curious about the CRM Tersh uses for his personal business, check it out here!

Connect with Tersh on Social Media @tershblissett

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Today's guest is an early convert to the ways of Agile marketing, who knows that Agile teams do better work in less time with less stress, and she loves nothing more than seeing a team evolve from chaos to high performance. Andrea Fryrear (FRY-rear) is the co-founder of AgileSherpas, where she works to guide marketers along the path toward greater agility. A content marketer by trade, Andrea holds multiple Agile and Scrum certifications. She's a regular international speaker on all things Agile marketing, and she's especially excited to share her expertise at the 2020 Marketing Agility Summit.

We talk about several awesome topics, but the main gist is the 3 Agile marketing myths listed below:

1. Agile is all about speed.
2. Agile marketers don't have a plan
3. If I'm not in the same room, we can't be Agile.

* Quick Start Guide is the free gift for joining our mailing list * The Trello template is here: next level Trello template!

Learn more and connect with Andrea at https://fryrear.com/

Connect with Tersh on all social media @tershblissett

Learn more about the CRM Tersh uses here.

Service Business Mastery Podcast

--- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support