Service Industry Success

Without a doubt, the number one statement or complaint I hear from business owners is, “I just don’t have enough time”.  And it's true.  Sometimes there are just not enough hours in the day.  Other times, though, something else is going on to create the illusion of a time shortage.

Tune in to find out what that 'something else' is and how to overcome it!

For many business owners, a lack of understanding financial processes, documents, and strategies can bring out the strongest feelings of frustration and embarrassment.  This often leads to not devoting the proper time and energy to the company's financial health - which can be a catastrophic error.

This week we dive into one of the most beneficial financial documents - the cash flow forecast.  You may learn that this tremendously useful tool is easier than you think to create.

Tune in and I'll show you how!

For many areas of business, taking bad advice from people who are not experts, or even reasonably knowledgeable, will not be catastrophic - it will just be expensive.

However, some areas have more dire consequences, and a misstep can cause devastating financial ruin, or even time in jail.  These are not the areas we want to take advice from people who claim to be experts, without the practical knowledge necessary.

What are those areas?  Tune in to find out!

One of the thing business owners want is freedom, and to get away from the feeling that their business owns them.  One of the things you must do to gain that freedom is delegate leadership to employees. 

This week we discuss how to identify the future leaders that you will be able to trust in leading your team.

One of the most common things that leads to indecision, self-doubt and wasted time, money and resources is not knowing that the goal for our business is...

Quite simply, we don't know or declare what we are trying to build.  And, we may not even have clarity on what our role is going to be within the company.

Not answering this one question creates a massive amount of additional stress, confusion and waste for many business owners.

In this episode we discuss where to begin when building a thriving company culture, or what to do first if you are having difficulty with recruitment and retention.

We also look at a method for getting employees on board with company initiatives and processes.

If we don't first identify, specifically, what's in it for the customer in a macro sense, growing our company can be much more challenging than necessary.

In a micro sense, if we don't identify, specifically, what's in it for the customer for individual processes, we don't have the cornerstone for our training and gaining compliance from employees.

In either case, without identifying specifically what's in it for the customer, we also lose the foundation for our messaging, marketing and sales processes.

Without knowing why we are doing something, it is much more difficult to stay motivated when challenging times occur - which is going to happen regularly.  In this episode we talk about the different kinds of motivation and which ones are the best for compelling grit, resolve and perseverance. 

One of the root causes when having difficulty getting employee buy in and compliance, as well as messaging for marketing and sales is the result of using generic and nebulous terms and phrases.  Getting specific and being intentional can solve a lot of challenges which typically result from language that is not clear.

The Service Industry Success Path.

Many business owners report feeling overwhelmed and not sure where to start, or which priority to take care of first.  The Service Industry Success Path provides the clarification to confidently get started on the right area of your business.